Odyssey is looking for an Implementation Specialist to be a core member of an implementation pod. You'll work alongside an Implementation Manager to drive customer outcomes from onboarding through long-term success. You'll own meaningful workstreams end-to-end, managing stakeholder relationships, executing deployment projects, and ensuring every customer we launch sees clear, tangible value from day one.

What You'll Do

Ensure every customer sees Odyssey as an indispensable partner.
Own and execute projects across new and existing customers, keeping timelines on track and stakeholders aligned.
Build strong, trust-based relationships with assigned customer stakeholders, serving as a reliable point of contact.
Contribute to a scalable deployment playbook by finding ways to apply what's worked before.
Proactively surface risks, flag blockers early, and work cross-functionally to keep implementations moving forward.

What We're Looking For

1–2 years of experience in project coordination, project management, implementation, or customer success.
Thrive in early-stage startup environments where ambiguity is the norm.
Solid technical acumen — comfortable working within technical systems and analyzing data to drive decisions.
Creative problem solver who thinks critically and finds a path forward.
Excellent communicator who can translate complex plans into clear, actionable messaging.
Collaborative team player with a positive attitude, strong work ethic, and a genuine drive to keep getting better.
Applicants must be currently authorized to work in the United States on a full-time basis.