Wheel is hiring a Contract Implementation Project Manager to manage client onboarding into the Wheel ecosystem. You’ll take over from Sales and project manage clients through the entire launch process, aligning internal and external stakeholders to ensure successful deployment.

What You'll Do

Own the implementation and onboarding of Clients into the Wheel ecosystem.
Create project plans, trackers, and roadmaps giving clear insight into launch schedules and timelines.
Lead weekly Client status calls and hold stakeholders accountable for deliverables.
Be an internal Client champion and collaborate with cross-functional stakeholders from Operations, Engineering, Product, and Sales to triage issues and deliver on Client expectations.
Work creatively in navigating and overcoming obstacles, partnering with stakeholders and relevant internal team members to reduce barriers to success and mitigate risks.
Create executive level status reports calling out blockers and risks, providing strategic solutions to keep Client launches on schedule.
Create frameworks to identify and drive technical and process improvement opportunities.
Leverage internal data warehouse and visualization tools to identify gaps, track progress and inform data backed project decisions.
Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners, autonomously.
Develop an in-depth understanding of Wheel’s product and services.
Manage timeline for implementation to expedite go-live as quickly as possible.

What We're Looking For

3+ years experience in Project Management, Implementation, or Strategic consulting organization in a fast-paced startup.
3+ years experience running cross functional implementations/partnership integrations.
Exceptional verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical programs, and identify technical risks.
Highly analytical, outstanding data skills, and experienced in using data to tell a story and make a recommendation.
Autonomous with demonstrated capability for problem solving, decision making, sound judgment, and assertiveness.
Strong communication skills- distill the details.
Ability to see a process through a wide-angle holistic lens to understand how the flow of information travels throughout the organization.
High EQ and a natural at building and nurturing relationships.

Nice to Have

Proficiency with Jira, Salesforce, Confluence, Zendesk, Asana and Monday.com a plus.
PMP Certification a plus.

Team & Environment

Collaborate with cross-functional stakeholders from Operations, Engineering, Product, and Sales.

Work Mode

This is a remote contract position open to candidates located in the US.

Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.