remote Full-time

Rillet is hiring an Implementation Manager

About the Role

Rillet is looking for an Implementation Manager to lead the successful onboarding and deployment of our application for new clients. You will join a company dedicated to changing the way high-growth companies make financial decisions. Your work directly contributes to our goal of making zero day close a reality.

What You'll Do

  • Own and manage end-to-end client implementations, ensuring a smooth and timely onboarding process.
  • Collaborate with internal teams (Product, Engineering, Customer Success) and client stakeholders to define implementation plans and timelines.
  • Analyze client business processes, especially accounting and finance workflows, and configure solutions to meet their needs.
  • Guide clients through data migration, system integration, and user training across all levels.
  • Monitor project milestones and deliverables, proactively addressing risks and issues.
  • Assist with migration and reconciliations of large data sets from various systems.
  • Facilitate connections in the customer’s environment with Rillet’s integration partners.
  • Maintain clear documentation and provide regular status updates to clients and internal stakeholders.

What We're Looking For

  • 5-7 years of experience with ERP or other accounting software implementation.
  • Experience in accounting, finance, or experience working with ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
  • Experience in SaaS or technology startups.
  • Strong organizational and time-management skills; able to manage multiple projects simultaneously.
  • Are comfortable operating in a fast-paced environment while keeping a high attention to detail.
  • Have excellent communication skills with internal cross-functional teams and customers.
  • Excellent communication and interpersonal skills with a client-first mindset.
  • Experience working cross-functionally with technical and non-technical teams.

Nice to Have

  • Experience with ASC 606 & SaaS revenue recognition.

Benefits & Compensation

  • Medical, dental, and vision insurance.
  • Remote-first culture built on trust, autonomy, and high performance.
  • Paid time off and opportunities for professional development.
  • Team offsites and gatherings in New York, San Francisco, and international locations.
  • Equity ownership in a fast-growing early-stage startup.

Work Mode

This is a fully remote position. Our remote-first culture is built on trust, autonomy, and high performance.

Rillet is an equal opportunity employer.

Required Skills
Project ManagementClient ManagementImplementationSaaSCRMERPStakeholder CommunicationProcess ImprovementTechnical TrainingChange Management
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10+ years experience
About company
Rillet

Rillet serves finance teams with powerful and elegant accounting software, helping them run numbers with speed, accuracy, and insight. The company operates in a huge market and is backed by leading investors.

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Job Details
Category management
Posted 8 months ago