São Paulo, Brazil Hybrid Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a HR Manager

Responsibilities

  • Collaborate with senior HR leadership and local management to implement the expansion plan for the Brazil Success Hub, ensuring scalable organizational growth.
  • Identify and nurture local talent to create a strong leadership pipeline within the regional hub.
  • Advise on organizational structure and workforce planning to meet evolving business demands and rapid scaling needs.
  • Serve as the main local contact for the Global Talent Acquisition team, improving hiring efficiency and market-specific recruitment strategies.
  • Lead final-stage 'Culture Fit/Alignment' evaluations to ensure new hires embody company core values.
  • Support coordination of local interviews and timely feedback processes to maintain a fast and effective hiring cycle.
  • Design and manage the onboarding experience for Brazilian employees, fostering early connection to the global mission.
  • Create and execute initiatives that sustain a strong, inclusive culture for both remote and in-office team members.
  • Lead local engagement activities and diversity, equity, and inclusion programs in line with the global 80/20 cultural framework.
  • Supervise and mentor the Senior HR Operations Specialist to ensure reliable administrative support for the local office.
  • Manage employee relations and ensure compliance with Brazilian labor regulations, including CLT and internal policies.
  • Adapt and enforce global HR policies at the local level, ensuring legal and cultural appropriateness.

Work Arrangement

Hybrid

Team

The HR Manager (Brazil) acts as the primary HR leader locally, combining strategic partnership with hands-on execution across the employee lifecycle. This role directly supervises the Senior HR Operations Specialist and works closely with the Senior Director of HR (Americas), local leadership, Talent Acquisition, Onboarding, HR Business Partners, other regional HR managers, and Success Hub teams.

Other

  • Applicants must provide their resume in English.
  • The Brazil Success Hub emphasizes a commute time of 60 minutes or less for all employees.
  • Preferred office locations are easily accessible via the Yellow Line (Metro) or Emerald Line (CPTM).
  • This position is based in São Paulo, Brazil.
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category management
Posted 13 days ago