Chime is hiring a Hiring Associate

Chime is looking for a Hiring Associate to manage the high-volume hiring pipeline for caregiver candidates from application through onboarding. You will build rapport with candidates, provide proactive and reactive support, and ensure all documentation is compliant with state and national regulations, while being accountable for meeting key hiring KPIs.

What You'll Do

• Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion.
• Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel.
• Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements.
• Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets.
• Provide central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries.
• Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes.

What We're Looking For

• High School Diploma or GED.
• 2+ years of experience in a recruiting, hiring, onboarding, or customer support role managing a high volume of candidates or clients.
• Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions.
• Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings.
• Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals.
• Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits.
• Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track.
• Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed.
• Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects.
• Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently.

Nice to Have

• Experience in home care, caregiving, or regulated industries requiring compliance documentation.

Technical Stack

• Applicant tracking systems
• CRM tools
• Hiring automation platforms

Benefits & Compensation

• Compensation: $25.30 - $28.80 USD per hour
• Equity
• 401K with up to a 4% match
• Medical, dental and vision coverage including zero cost plans for employees
• Fully employer paid Short Term Disability, Long Term Disability and Life Insurance
• Voluntary additional Life Insurance option
• Generous time off program
• Mental health benefits
• Wellness program
• Discount program

Work Mode

This is a remote position.

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.