LiveKit is hiring a Head of Sales Development to pioneer our outbound sales development function. You will build the entire outbound motion from the ground up, defining strategy, creating systems, driving pipeline, and scaling a high-performing team.
What You'll Do
- Build the full outbound motion from scratch — strategy, workflows, tooling, and messaging.
- Own pipeline generation targets and consistently produce qualified opportunities for the Sales team.
- Develop ICP-driven outbound sequences and collaborate with Marketing on alignment, content, and experiments.
- Create reporting and dashboards that reflect funnel performance and team productivity.
- Hire, train, and coach SDRs; set the culture, expectations, and operational rhythm.
- Partner with Demand Gen to integrate outbound with inbound signals, events, and campaigns.
- Work closely with the VP of Sales to forecast pipeline and refine targeting strategy.
- Implement best practices for activity management, qualification, and handoff to AEs.
- Test new channels (email, LinkedIn, calls, communities) and operationalize what works.
- Build a feedback loop with Product and Marketing based on what you learn from the field.
What We're Looking For
- Experience building and running a high-performing SDR or outbound team.
- Proven ability to create 0→1 outbound systems — not just manage an existing machine.
- Strong operational mindset: process, metrics, playbooks, and tooling.
- Hands-on leadership: willing to get into the trenches early and lead by example.
- Clear communicator who can partner across Sales, Marketing, and Demand Gen.
- Metrics-driven decision maker with strong judgment about prioritization.
- Experience hiring, onboarding, and developing SDRs.
- Comfortable in fast-paced, early-stage environments where iteration is constant.
Nice to Have
- Experience selling to technical buyers or developer-first products.
- Familiarity with HubSpot, Outreach/Salesloft, Apollo, or other outbound platforms.
- Prior experience working closely with Marketing or Demand Gen teams.
- Early-stage startup experience (0–1 or 1–5).
Team & Environment
You will partner with Marketing, Demand Gen, and Sales Leadership to build and scale an SDR team, reporting directly to the VP of Sales. At LiveKit, we are obsessed with making the best product for our customers, work hard and ship fast, focus on polish and quality, and thrive in a fast-moving environment where experimentation is welcome and results are recognized.
