Remote (Country)

POINT is hiring a Head of Product, Nonprofit SaaS

About the Role

Lead the product vision and execution for a growing SaaS platform built specifically for nonprofit organizations. Drive roadmap planning, customer discovery, and cross-functional collaboration to deliver meaningful solutions that address critical operational challenges in the social impact sector.

Responsibilities

  • Define and communicate a clear, long-term product strategy aligned with organizational mission
  • Lead end-to-end product development cycles from ideation to launch and iteration
  • Conduct in-depth user research to understand nonprofit workflows and pain points
  • Translate customer insights into actionable product requirements and priorities
  • Collaborate closely with engineering and design teams to deliver high-quality features
  • Develop and maintain a prioritized product roadmap responsive to market needs
  • Set product metrics and track performance against key outcomes
  • Advocate for user needs across internal teams and leadership
  • Manage trade-offs between innovation, technical debt, and delivery timelines
  • Lead discovery efforts for new product opportunities and market expansions
  • Ensure accessibility and usability for diverse nonprofit users
  • Work with customer success to gather ongoing feedback and identify improvement areas
  • Align product direction with compliance and data privacy requirements
  • Mentor and grow product team members with a focus on impact
  • Represent the product vision externally through demos and stakeholder updates

Compensation

Competitive salary and equity package aligned with experience and impact

Work Arrangement

Hybrid with office presence in major US cities; remote options available

Team

Small, agile product team embedded within a mission-focused technology organization

Our Mission

We exist to strengthen the operational backbone of social impact organizations through intuitive, accessible technology that reduces administrative burden and amplifies mission effectiveness.

Why This Role Matters

The Head of Product shapes how thousands of nonprofit professionals interact with tools that manage donations, reporting, and program delivery—directly influencing their capacity to serve communities.

Available for qualified candidates requiring sponsorship

Required Skills
Product StrategyProduct Lifecycle ManagementUser ResearchStakeholder ManagementTeam LeadershipSaaSAgile Methodologies
About company
POINT
POINT equips 5,000+ nonprofits with easy-to-use, powerful tools to manage their volunteer programs and expand their impact. The company builds the infrastructure for volunteerism, combining elements of Eventbrite and Salesforce for nonprofit volunteer management.
All jobs at POINT Visit website
Job Details
Category other
Posted 10 months ago