POINT is looking for a Head of Product to lead product strategy and execution as we scale our SaaS platform for nonprofits. In this hands-on role, you will own the long-term product vision, shape the roadmap, and guide cross-functional teams to build solutions for nonprofit customers and volunteers. You will act as a key thought partner to the CEO.
What You'll Do
- Own product strategy, roadmap, and prioritization.
- Translate strategy into clear, actionable requirements and phased execution plans.
- Lead the product development lifecycle, from scoping and design reviews to ticket prioritization and bug triage.
- Work closely with design, engineering, and customer success to ship high-quality, user-centered solutions.
- Use qualitative and quantitative insights to guide product decisions.
- Foster a strong product culture grounded in empathy, clarity, and iteration.
- Represent the voice of the user (nonprofit admins, volunteers, and partners).
- Collaborate with the CEO on vision, fundraising narratives, and strategic direction.
What We're Looking For
- A strong product thinker who can connect vision to execution.
- Experience owning full product cycles at an early-stage or scaling startup.
- Excellent at writing requirements, phasing work, and giving thoughtful design feedback.
- Passionate about creating great user experiences, and can translate that into UX recommendations and decisions.
- Strong communication skills.
- Available for U.S. morning hours (flexible timezone overlap is fine).
- Want to work long-term with a mission-driven team.
- Energized by POINT’s mission to make doing good easy and accessible.
Nice to Have
- Familiarity with admin tooling, SaaS, or marketplace products.
- Familiarity with practical applications of AI in B2B tools.
- Design or technical background.
- Experience working with nonprofits or civic tech.
Team & Environment
You will report directly to the CEO and join a mission-driven team focused on building intuitive, effective tech for nonprofits.
Work Mode
This role is based in the United States.
