Responsibilities
- Operational Strategy & Execution - Translate company strategy into operational plans, KPIs, and measurable goals.
- Partner with the CEO and leadership team on company OKRs, board reporting, and investor communications.
- Business Operations & Process Optimization - Build scalable processes across finance, people, legal, and compliance.
- Drive continuous improvement to remove bottlenecks and increase cross-functional efficiency.
- Implement and manage business systems (CRM, project management, finance tools, etc.).
- People & Culture - Support talent strategy, hiring processes, and performance management.
- Champion company culture as we scale, ensuring employee engagement and retention.
- Financial & Growth Operations - Partner with finance to manage budgets, forecasts, and business analytics.
- Support fundraising activities, due diligence, and board preparation.
- Ensure metrics-driven decision making across go-to-market and customer success.
- Risk & Compliance - Manage vendor contracts, legal processes, and compliance requirements.
- Build risk management practices appropriate for a fast-scaling startup.
Requirements
- 7+ years of relevant experience in operations, strategy, or business leadership, ideally in a fast-scaling Series A–C tech company.
- Strong background in building and scaling processes, with a track record of improving operational efficiency.
- Demonstrated ability to manage cross-functional teams and influence without direct authority.
- Financial acumen: comfort with budgets, forecasts, and key SaaS metrics.
- Excellent communication and stakeholder management skills.
- Entrepreneurial mindset: thrives in ambiguity, builds structure from scratch, and executes with urgency.
Nice to Have
- Prior experience in, SaaS, fintech, climate tech, AI.
- Exposure to fundraising, investor relations, or board management.
- Previous role as an early employee or operator at a high-growth startup.
Benefits
- 28 days of annual leave
- Home office set up allowance of £500
- £2,000 annual learning allowance
- Private healthcare
- Generous parental leave policy
- Team lunches once a week in the office
- Subsidized gym classes, office gym, and cycle to work scheme
