Elsevier is seeking a Head of North America Analytical Editorial Operations, a strategic leadership role responsible for driving content portfolio strategy, operational excellence, and enterprise change management. You will ensure analytical content is commercially aligned and delivered through scalable, AI-enabled workflows with rigorous quality and governance.
What You'll Do
- Partner with Segment and Commercial leaders to translate market and customer needs into portfolio priorities, content initiatives, and launch readiness.
- Lead a multi-layered leadership team (directors and managers), ensuring strong accountability, coaching, succession planning, and consistent performance management.
- Drive transformation for AI-enabled, agentic delivery, ensuring analytical content is optimized for accuracy, currency, structure/metadata, and explainability within AI-powered customer experiences.
- Sponsor adoption of AI-assisted workflows with strong human-in-the-loop standards and governance.
- Partner with Product and Technology to shape roadmaps, define requirements, and lead/guide project teams through execution.
- Own budgets and cost efficiency, including multi-million-dollar author and contractor spend, resourcing strategy, and operating plans.
- Build and scale the external author pool, including scaling recruitment, onboarding, and retention of high-caliber experts.
- Establish KPI discipline and high-quality reporting, creating a single source of truth for quality, currency, throughput, cycle time, and cost efficiency.
- Stay market-savvy, maintaining strong awareness of legal practice developments, competitive landscape, and emerging AI trends.
What We're Looking For
- Juris Doctor (JD) degree.
- Significant leadership experience in legal content or adjacent knowledge/content businesses, including managing leaders and leading change in matrixed environments.
- Strong product fluency and proven ability to steer cross-functional programs from concept to delivery with Product and Technology partners.
- Demonstrated budget ownership, resource planning, and operational efficiency execution while maintaining quality and risk controls.
- Advanced AI fluency—proven ability to set strategy and governance for AI-assisted content at scale.
- Comfort with large datasets, dashboards (e.g., Tableau), and Excel; ability to translate metrics into strategy and actions.
- Executive-level communication skills; comfortable with stakeholder presentations on KPIs, progress, risks, and tradeoffs.
Nice to Have
- Legal practice experience.
Technical Stack
- Tableau
- Excel
Team & Environment
You will lead a multi-layered organization, including people leaders who manage teams. You will be responsible for a multi-layered leadership team of directors and managers and will report to the Global Head of Analytical Editorial Operations.
Benefits & Compensation
- Healthy work/life balance.
- Numerous wellbeing initiatives.
- Shared parental leave.
- Study assistance.
- Compensation ranges by location (e.g., Home based-Ohio: $112,400 - $208,800; U.S. National: $118,300 - $219,800).
Work Mode
This position follows a local-country work mode and is based in the United States.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
