approved locations worldwide Remote (Global)

Reprise Financial is hiring a Head of New Customer Strategy & Analytics

About the Role

This position leads the development and execution of strategies to acquire new customers by leveraging analytics, segmentation, and testing frameworks. The role shapes long-term growth by identifying opportunities, optimizing customer journeys, and guiding data-informed decision-making across teams.

Responsibilities

  • Lead the design and implementation of customer acquisition strategies
  • Develop analytical models to identify high-potential customer segments
  • Collaborate with marketing and product teams to align growth initiatives
  • Oversee A/B testing and experimentation programs for conversion optimization
  • Translate data insights into actionable business recommendations
  • Manage a team of analysts and strategy specialists
  • Define key performance metrics for new customer growth
  • Evaluate market trends and competitive dynamics
  • Build scalable frameworks for customer targeting and personalization
  • Partner with data engineering to ensure robust data infrastructure
  • Drive quarterly planning cycles for acquisition goals
  • Present strategic findings to senior leadership
  • Ensure alignment between analytics outputs and business objectives
  • Optimize customer onboarding funnels using behavioral data
  • Identify barriers to conversion and recommend solutions
  • Leverage predictive modeling to forecast customer value
  • Maintain a test-and-learn culture across customer touchpoints
  • Assess channel effectiveness for new customer acquisition
  • Integrate qualitative feedback with quantitative analysis
  • Ensure compliance with data privacy standards
  • Monitor portfolio-level performance of acquisition programs
  • Refine segmentation strategies based on lifecycle stage
  • Support budget allocation decisions with ROI analysis
  • Develop dashboards and reporting tools for ongoing tracking
  • Foster innovation in customer engagement approaches

Compensation

Competitive salary and performance-based incentives

Work Arrangement

Hybrid work model with flexibility for remote and office presence

Team

Cross-functional leadership role within the customer growth division

About the Team

This role operates within a dedicated growth analytics unit focused on expanding market reach and improving customer conversion. The team partners closely with marketing, product, and technology divisions to implement data-backed strategies that scale efficiently.

Growth Philosophy

We prioritize evidence-based decision-making, rapid experimentation, and long-term customer value over short-term gains. Innovation is balanced with risk awareness, especially in regulated environments.

Available for qualified candidates

Required Skills
SQLPythonAnalyticsData AnalysisCustomer AcquisitionBusiness IntelligenceStatistical ModelingLeadershipCommunicationProject ManagementData VisualizationA/B TestingMarket Research
About company
Reprise Financial
Reprise Financial is a consumer finance lender that provides fast, reliable personal loans of up to $25,000 through an online process, with a mission to simplify the financial journey for customers.
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Job Details
Category other
Posted 10 months ago