About the Role
Lead the design and management of HR operations to enhance service delivery, data accuracy, and compliance. Drive continuous improvement in HR systems, policies, and reporting frameworks across the organization.
Responsibilities
- Oversee the daily functioning of HR operational systems and processes
- Ensure accurate maintenance and governance of employee data across platforms
- Lead the implementation and optimization of HR information systems
- Develop and monitor key performance indicators for HR service delivery
- Collaborate with payroll, recruitment, and employee relations teams to align operations
- Manage compliance with employment regulations and internal audit standards
- Streamline HR workflows to improve efficiency and user experience
- Support organizational change initiatives through operational planning
- Lead HR data reporting and analytics for strategic decision-making
- Ensure consistency in HR policies and procedures across business units
- Drive digital transformation within HR service delivery
- Manage vendor relationships for HR technology and support services
- Oversee employee lifecycle processes from onboarding to offboarding
- Champion data privacy and information security practices in HR
- Coordinate with finance and legal teams on HR-related compliance matters
- Lead HR operational budget planning and cost control
- Provide guidance during HR system upgrades or integrations
- Promote standardization of HR processes across departments
- Support leadership with insights derived from HR metrics
- Ensure scalability of HR operations in line with company growth
- Facilitate training for HR teams on systems and procedures
- Monitor service level agreements with internal and external partners
- Improve employee self-service tools and HR communication channels
- Maintain documentation for HR processes and controls
- Foster a culture of continuous improvement within HR operations
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid working model with flexibility based on role requirements
Team
Part of the central HR leadership team driving process improvement and people strategy
About the Team
This role operates within a growing HR function focused on modernizing people practices and enhancing employee experience through technology and process innovation.
What We Offer
Opportunity to shape the future of HR operations in a dynamic organization, access to professional development, and a supportive leadership environment.
Not available for this position
