Arize AI is seeking a Head of Content and Communications to build and run the content engine for our AI observability platform. This is a highly hands-on leadership role for someone who thrives in technical environments, shaping strategy and executing it directly to engage sophisticated, skeptical, and deeply technical AI engineers and leaders.
What You'll Do
- Partner with Product Marketing to translate positioning into clear, consistent messaging across web, content, and field enablement.
- Own and execute Arize’s organic growth strategy across search and AI-native discovery (SEO & AEO).
- Identify high-intent technical keyword opportunities aligned to pipeline goals.
- Develop structured content designed for both search engines and LLM answer engines.
- Partner with demand generation to tie organic strategy directly to pipeline contribution.
- Lead by doing—writing, editing, and shaping high-quality content including blogs, whitepapers, reports, case studies, and research-driven assets.
- Oversee technical deep dives, tutorials, architectural guides, and benchmarking reports.
- Establish editorial standards that balance precision with readability.
- Build and manage a content calendar aligned to strategic priorities.
- Define and execute LinkedIn, X, and developer-facing channel strategies in partnership with DevRel.
- Translate technical announcements into community-relevant conversations.
- Partner with DevRel to amplify educational and technical initiatives.
- Drive executive presence on social platforms.
- Partner with leadership on analyst briefings and media outreach.
- Prepare materials and support messaging for analyst conversations.
- Work with the press to ensure technical accuracy in media coverage.
What We're Looking For
- 8+ years in content, communications, or technical marketing roles in B2B SaaS.
- 5+ years marketing to technical audiences in AI, developer tools, data infrastructure, DevOps, or similar fields.
- Demonstrated experience leading multi-channel content strategies tied to measurable business outcomes.
- Strong technical fluency—comfortable discussing APIs, model evaluation, infrastructure, and developer workflows.
- Direct experience with SEO and emerging AEO strategies.
- Experience building or scaling content functions in high-growth environments.
- Proven ability to translate complex technical concepts into clear, credible narratives.
- Experience partnering cross-functionally with product, engineering, and sales.
- Exceptional writing and editorial instincts—you enjoy being hands-on.
- Comfort operating autonomously in a fast-paced environment.
- Deep curiosity about AI infrastructure and developer workflows.
- Ability to move from strategy to execution without losing momentum.
Nice to Have
- Experience in AI infrastructure or developer tooling companies.
- Background in journalism, technical writing, or developer education.
- Experience managing analyst relations (AR) and public relations (PR) relationships in emerging technical categories.
- Familiarity with developer community engagement models.
- Comfort in a fast-paced, high-growth environment where you thrive when stakes are high and goals are ambitious.
- A growth-oriented mindset, ready to innovate and challenge traditional tactics for a rapidly evolving AI market.
Benefits & Compensation
- Salary: $175k-$225k + equity
- Massive market opportunity: AI is transforming every industry, and we aim to lead the way in AI observability.
- High impact & visibility: You’ll own one of the most critical levers for growth at a pivotal stage.
- Innovative culture: Work with a passionate team that values creativity, data-driven decisions, and moving fast.
