SpaceX is looking for a Hardware Reliability Engineer to oversee the performance and reliability of Starlink customer hardware, including the dish, router, power supply, and cables. This high-visibility role blends telemetry analysis with hands-on electrical hardware failure analysis and directly influences future product design and launches.

What You'll Do

Become a Wi-Fi field performance expert.
Perform hands-on debugging to find the root cause and drive corrective action for failed phased-array, Wi-Fi router, and power supply PCBAs.
Lead technical investigations with tight timelines into isolated or fleet-wide performance and reliability issues, presenting findings to executives.
Build and maintain critical tools and custom software to objectively assess the performance and reliability of Starlink customer hardware.
Run internal betas and product launches to identify and resolve design issues in new hardware or software before public launch.
Build relationships and collaborate across disciplines including engineering, production, test, inventory, quality, supply chain, and customer experience.
Consistently contribute effort, leadership, and creative thinking to solve complex problems collaboratively under tight deadlines.

What We're Looking For

Bachelor’s degree in electrical engineering, RF engineering, computer engineering, computer science, mathematics, or other STEM discipline.
1+ years of experience working with digital or mixed-signal designs, using oscilloscopes, digital multimeters, power supplies, and/or soldering equipment (includes internships and school projects).
Experience in networking technologies including Ethernet protocols and Wi-Fi standards.
1+ years of experience with data analysis in Python or R.

Nice to Have

1+ year of experience in consumer electronics or a similar industry.
Experience troubleshooting electronics hardware.
Proficiency at understanding PCB schematics and layout tools.
Experience with engineering projects in CPU/FPGA/ASIC circuit boards, Linux, high speed interfaces, memories, and/or low power platforms.
Experience with basic principles of antenna theory, RF antennas, and communication systems.
Experience troubleshooting RF communication systems including Wi-Fi.
Understanding of service provider and home networks technologies including connectivity (Ethernet, Wi-Fi, WDM, IPv4, IPv6) and Internet services (DNS, DHCP, NTP, UPnP, NAT).
Knowledge and troubleshooting experience with common consumer devices (NAS, IoT, Smart devices).
Experience working within complex, software defined networking (SDN) and/or network function virtualization (NFV) environments.
1+ years of experience with SQL.
Strong coding skills: clean, efficient, and well-documented code with a foundation in software design principles.
Experience in a technical operational role in a live service or high-volume production environment.
Ability to work effectively in a dynamic environment with changing needs and requirements.

Technical Stack

Python
R
SQL
Linux

Team & Environment

You will collaborate across disciplines including engineering, production, test, inventory, quality, supply chain, and customer experience to drive positive business outcomes.

Work Mode

This role is onsite at our facility in Bastrop, TX (near Austin).

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.