Remote (Global) Full-time

Unknown Company is hiring a Group Product Designer - Store Sales & Service Technology (REMOTE)

About the Role

DICK’S Sporting Goods is seeking a Group Product Designer to lead and manage a team of Product Designers focused on the Store Sales & Service Technology portfolio. In this role, you will be instrumental in delivering exceptional in-store and cross-channel experiences for Athletes and Teammates, while partnering with stakeholders to shape the in-store experience and mature the design practice.

What You'll Do

  • Manage product designers, inclusive of performance, career planning, and growth/development opportunities.
  • Identify and collaborate with stakeholders to improve business proficiency and influence others on the value of human-centered design.
  • Coach and mentor product designers and cross-functional peers on design process, frameworks, implementation, and measurement.
  • Guide discovery strategy for a group of products, including methodologies for evidence gathering, problem prioritization, and experimentation.
  • Collaborate with leadership peers to identify new product opportunities and develop strategy across a group of products.
  • Build partnerships with other teams (Athlete Insights, Data & Analytics, etc.) to expand capabilities and evidence gathering.
  • Provide oversight in the creation of discovery objectives and goals.
  • Participate in sprint planning to support research and design progress.
  • Provide oversight and review for UI designs, utilizing the in-house design system, Homefield.
  • Coach designers on customer-centric focus, gathering feedback, leveraging data, and measuring success.
  • Demonstrate active participation and thought leadership in the broader design community.

What We're Looking For

  • Bachelor’s Degree
  • 10+ years of Product Design experience or relevant experience
  • Previous experience directly managing a team of Product Designers
  • Ability to advocate for research and design-thinking practices across product teams
  • Expert written and verbal communication skills
  • Effective management, facilitation and collaboration skills
  • Proven ability to influence cross-functional teams & senior leadership stakeholders without formal authority
  • Ability to balance business objectives & customer needs
  • Success in defining short- & long-term strategies, visions & launching excellent products
  • Curious attitude and desire to learn
  • Advanced level use of problem-solving frameworks (must be able to demonstrate)
  • Understanding of software development lifecycle
  • Ability to coach teammates on complex product frameworks, concepts or methodologies
  • Can quickly and effectively resolve conflict
  • Ability to cross-functionally organize, motivate and mobilize teams towards working on a common goal
  • Portfolio of work, demonstrating a human-centered design process and design leadership

Nice to Have

  • Experience within B2C companies (Retail) and/or experience delivering technology used within a physical environment
  • Advanced understanding of Product Design
  • Advanced knowledge and application of human-centered design practices and lean product management
  • Advanced understanding of scrum
  • Experience with service design methods that facilitate understanding frontstage and backstage touchpoints and processes
  • Experience with journey maps, service blueprints, personas, and user flows

Technical Stack

  • Homefield (in-house design system)

Team & Environment

You will be a key leader within the Store Technology portfolio, managing a team of Product Designers.

Benefits & Compensation

  • Competitive total rewards package that could include incentive, equity and benefits
  • Compliance with all state paid leave requirements
  • Generous suite of benefits
  • Compensation range: $114,300.00 - $190,500.00

Work Mode

This is a fully remote position.

DICK’S Sporting Goods is committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Required Skills
Product DesignUser Experience DesignUser Interface DesignDesign SystemsHomefieldDesign LeadershipUser ResearchPrototypingFigmaAccessibilityCross-functional CollaborationStrategic ThinkingDesign StrategyMentorshipCommunication
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Job Details
Category design
Posted 8 months ago