United States Hybrid Full-time

EX Squared is hiring a Group Lead, Implementation (Remote - US)

About the Role

Jobgether is looking for a Group Lead, Implementation to lead high-impact healthcare software implementations while managing and mentoring a small team of professionals. You will oversee a portfolio of strategic projects, ensuring seamless delivery of complex implementations across multiple products and services. This role acts as both a hands-on implementer and a people leader, collaborating with cross-functional teams to optimize processes, mitigate risks, and deliver high-quality results on time.

What You'll Do

  • Lead the end-to-end delivery of a portfolio of strategic healthcare software implementations, ensuring high-quality, on-time, and on-budget results.
  • Manage 1–3 direct reports, providing coaching, mentorship, and guidance to support professional growth and team effectiveness.
  • Act as a strategic partner and liaison between Delivery, Product, Engineering, and Commercial Strategy teams to design and deploy solutions that meet client requirements.
  • Collaborate with Solution Architects to develop integration strategies and ensure smooth technical onboarding for clients.
  • Build and maintain strong, trusting relationships with client executives and operational teams, proactively resolving obstacles and risks.
  • Continuously refine tools and processes to scale implementations and improve the overall efficiency of the Delivery team.
  • Oversee portfolio planning, resource prioritization, and risk management for multiple concurrent projects.

What We're Looking For

  • 8–10+ years of experience in client-facing senior project management, consulting, or operations roles within healthcare software/technology implementations.
  • 1–3+ years of experience managing teams focused on healthcare software implementations, including onboarding, performance management, and capacity planning.
  • Expertise in revenue cycle management or equivalent EHR implementations with large healthcare systems.
  • Strong leadership and people management skills, with experience leading remote teams in fast-paced, high-ownership environments.
  • Exceptional communication skills, capable of presenting complex information and status updates to executive stakeholders.
  • Proven ability to prioritize across complex, interdependent workstreams and deliver results under tight deadlines.
  • Advanced problem-solving, analytical, and risk mitigation skills; familiarity with Jira, Excel, Looker, Tableau, Salesforce.
  • Intellectual curiosity, adaptability, and resilience; able to innovate and improve processes while inspiring team members.

Nice to Have

  • Familiarity with data structures, relational databases, and cloud infrastructure.

Technical Stack

  • Jira
  • Excel
  • Looker
  • Tableau
  • Salesforce

Team & Environment

You will manage 1–3 direct reports and collaborate with cross-functional teams including Product, Engineering, and Commercial Strategy.

Benefits & Compensation

  • Competitive salary: $161,500–$190,000 (CA, NY, NJ, CT, WA) / $145,400–$171,050 (other U.S. locations).
  • Equity-eligible role with opportunities for growth and recognition.
  • Unlimited PTO for vacation, sick, and mental health days; at least 20 vacation days encouraged annually.
  • 16 weeks paid parental leave for all parents with flexible re-entry schedules.
  • Health, dental, vision, fertility, and adoption assistance benefits starting promptly.
  • 401(k) plan with 100% match up to 3% of annual compensation.
  • Diversity-focused initiatives and employee resource groups supporting inclusion and belonging.
  • Professional development and mentorship opportunities with discretionary team budget for learning resources.
  • Direct impact on improving the U.S. healthcare system and patient financial experience.

Work Mode

This is a fully hybrid role open to candidates in the United States, with flexibility to work from home or in the office.

Jobgether is an equal opportunity employer committed to diversity and inclusion.

Required Skills
JiraExcelLookerTableauSalesforceProject ManagementTeam LeadershipData AnalysisImplementationStakeholder Management
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category management
Posted 7 months ago