Cushman & Wakefield Global is looking for a Governance QA Manager to establish and manage the core standards, processes, and quality structure for the A&E program. You will ensure program requirements and design standards are clearly defined, consistently applied, and continuously improved across all participating vendor partners.
What You'll Do
- Develop, maintain, and govern the A&E program playbook, including standards, templates, and operating procedures.
- Oversee the program’s QA/QC framework, including stage gate reviews and standards compliance checkpoints.
- Conduct structured QA audits of digital deliverables.
- Manage vendor tiering, allocation criteria, and adherence to program operating expectations.
- Serve as the primary connection point between internal design governance, field operations, and external design partners.
- Administer standards compliance reviews and document outcomes using structured QA/QC tools and protocols.
- Capture lessons learned, performance metrics, and stakeholder feedback to drive continuous improvement.
- Maintain version control for program documentation, standards, and procedural guidance.
- Support reporting and performance tracking through data driven insights and audit results.
- Facilitate consistent understanding and adoption of program standards across all delivery partners.
What We're Looking For
- Bachelor’s degree in Architecture, Engineering, Construction, or a related field.
- 5–7+ years of experience in design governance, QA/QC, or technical standards management.
- Strong understanding of design documentation standards, quality processes, and multi‑disciplinary coordination.
- Demonstrated ability to develop and maintain formal documentation frameworks and process playbooks.
- Excellent communication, facilitation, and organizational skills.
- Strong analytical mindset and ability to synthesize performance and compliance data.
- Proficiency with Microsoft Office.
Nice to Have
- Familiarity with CDE, QA/QC, or standards management platforms.
Technical Stack
- Microsoft Office
Team & Environment
You will act as a central conduit between program operations, design governance, and field execution teams.
Benefits & Compensation
- Compensation range: $110,500.00 - $130,000.00
- Health, vision, and dental insurance
- Flexible spending accounts and health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
