The Governance QA Manager is responsible for creating, maintaining, and enforcing core standards, processes, and quality management systems within the A&E program. This role ensures uniform implementation and ongoing enhancement of program requirements, design standards, and quality expectations across all vendor partners and internal stakeholders.
Responsibilities
- Create, update, and oversee the A&E program playbook, including standards, templates, and operational procedures.
- Lead the program's QA/QC framework, managing stage gate reviews and compliance checkpoints.
- Perform systematic quality assurance audits on digital deliverables.
- Oversee vendor classification, assignment criteria, and compliance with program expectations.
- Act as the main liaison between internal design governance, field operations, and external design collaborators.
- Conduct compliance evaluations using formal QA/QC tools and record findings systematically.
- Collect feedback, performance data, and lessons learned to support continuous process improvement.
- Ensure version control and accuracy of all program documentation, standards, and procedural guidelines.
- Support performance monitoring and reporting using audit outcomes and data insights.
- Promote consistent interpretation and application of program standards among all delivery partners.
Requirements
- Bachelor’s degree in Architecture, Engineering, Construction, or a related discipline.
- 5 to 7 or more years of experience in design governance, quality assurance/quality control, or technical standards management.
- Solid knowledge of design documentation standards, quality assurance processes, and cross-disciplinary coordination.
- Proven experience in developing and maintaining formal documentation systems and process playbooks.
- Strong communication, facilitation, and organizational abilities.
- Analytical aptitude with the ability to interpret compliance and performance data.
Nice to Have
- Proficiency in Microsoft Office; experience with CDE, QA/QC, or standards management platforms is a plus.
Tech Stack
Microsoft Office, CDE, QA/QC platforms, standards management platforms
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance programs
- Paid and unpaid time away from work
Compensation
$110,500.00 - $130,000.00. Pay varies based on geographic location, date of hire, hours worked, job type, business line, and whether a collective bargaining agreement applies.
Team
Serves as the central link between program operations, design governance, and field execution teams.
- Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- Discrimination of any type will not be tolerated.
Additional Information
- The company will not pay less than minimum wage for this role.
- Compensation is determined by factors such as collective bargaining agreement coverage, geographic area, market pay rates, and candidate experience and qualifications.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), accommodations for applicants with disabilities are available upon request.
- Contact for ADA accommodation: 1-888-365-5406 or HRServices@cushwake.com
- Applicants should reference the job title and job location when contacting for accommodations.
