NinjaOne is seeking a detail-oriented Global Travel Coordinator to support our global travel program. You will manage day-to-day travel arrangements in Navan, assist with travel reconciliation, and ensure seamless travel experiences for NinjaOne employees worldwide.
What You'll Do
- Coordinate global travel arrangements for employees, candidates, and partners, including flights, ground transportation, and lodging.
- Book and manage travel through Navan, ensuring accuracy in dates, spelling, and details for each itinerary.
- Support virtual travel card usage, expense reconciliation, and reporting in partnership with Finance and Airbase.
- Act as the first line of support for employee travel questions, issues, or disruptions, escalating complex matters to the Sr. Manager as needed.
- Ensure compliance with NinjaOne’s travel policies and proactively communicate guidelines to travelers and arrangers.
- Maintain organized travel records, confirmations, and documentation for each trip.
- Assist in tracking travel data, preparing reports, and identifying trends to support program optimization.
- Collaborate with airlines, hotels, and vendors to resolve issues and provide timely solutions.
- Partner with the Sr. Manager and broader team on global travel projects, such as hotel programs, policy rollouts, and communications.
- Provide on-call travel coordination support during evenings or weekends when needed.
- Other duties as needed.
What We're Looking For
- Strong attention to detail, with the ability to manage multiple bookings simultaneously and avoid errors.
- Excellent written and verbal communication skills, with a service-oriented and empathetic approach.
- Highly organized, with strong time-management skills and the ability to prioritize under pressure.
- Problem-solving mindset with the ability to handle travel disruptions calmly and effectively.
- Known for being collaborative, dependable, and responsive to stakeholder needs.
- Flexible to support after-hours or weekend travel requests when needed.
- Embody NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders—and contribute to a culture where these values thrive.
Nice to Have
- 2+ years of corporate travel coordination or related experience, ideally in a global environment.
- Proficiency with Navan (or similar travel management systems).
- Familiarity with expense systems such as Airbase.
Technical Stack
- Navan
- Airbase
Team & Environment
You will report to the Sr. Manager, Global Travel.
Benefits & Compensation
- Comprehensive benefits package, which includes medical, dental, and vision insurance.
- 401(k) plan.
- Unlimited PTO.
- Opportunity for growth and advancement.
Work Mode
This is a hybrid position based in Austin, TX.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
