IQVIA is hiring a Gestionnaire de comptes numériques 2 (à distance) / Digital Account Manager 2 (Remote)

IQVIA is looking for a Gestionnaire de comptes numériques 2 (à distance) / Digital Account Manager 2 (Remote) to serve as the primary account owner and liaison for clients in the pharmaceutical and healthcare industries. You will be responsible for the planning, execution, and strategy of digital campaigns, managing client projects from inception through completion and renewal to maximize performance within budget.

What You'll Do

• Retain year-over-year revenue for assigned accounts and seek expansion opportunities.
• Grow assigned accounts by identifying unmet needs and responding to strategic client issues.
• Forecast and ensure maximum revenue recognition as measured by P&L, margins, and targets.
• Serve as the main point-of-contact to client teams and agencies, building loyalty and cultivating relationships.
• Demonstrate knowledge of product and service offerings and utilize campaign results to drive future strategy.
• Lead presentations for client teams and support the Sales VP in senior-level presentations.
• Visit client sites as needed and designated by your supervisor.
• Provide tactical oversight and project management for all campaigns you lead.
• Ensure projects are on budget, in scope, and on time.
• Execute or coordinate tasks including list pulls, reports, email testing/deployments, and Live file creation.
• Collaborate with functional teams to ensure projects are developed for the best end-user experience.
• Assist the Sales VP with contracting new business and lead contracting for expansions and renewals.
• Communicate client needs and expectations clearly across development teams.
• Translate client needs into a tactical plan of execution and analyze results data to communicate findings meaningfully.

What We're Looking For

• A four-year bachelor’s degree.
• Project Management experience.
• 2+ years of account management experience.
• Understanding of email marketing as a primary communication channel.
• High client-satisfaction skills with a commitment to quality.
• Ability to establish, manage, and maintain key relationships at client and agency levels.
• Ability to manage project execution for successful deliveries.
• Ability to demonstrate strong leadership and exercise good judgment and diplomacy.
• Ability to identify opportunities for campaign expansion or extension.
• Ability to support multiple teams and assignments.
• Ability to grow business within an established portfolio of accounts.
• Proficiency in revenue recognition practices.
• Willingness to travel for client and corporate meetings as needed.
• Commitment to utilization of systems and tools.
• Functional knowledge of English, both written and spoken.

Nice to Have

• Knowledge of digital marketing within the pharmaceutical and/or healthcare industries.

Team & Environment

You will support your manager and the Vice President of Digital Solutions, reporting to the Manager and Vice President of Digital Solutions.

Work Mode

This is a remote position intended for candidates within the local country.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.