Patrique Mercier Recruitment is hiring a German Speaking Remote Support Specialist to provide exceptional customer support from anywhere in Greece. You will be the key point of contact for German-speaking customers, troubleshooting issues and guiding them through product features, all while building your career and life in a new location.
What You'll Do
- Deliver exceptional remote support to German-speaking customers.
- Troubleshoot and resolve diverse client issues.
- Guide clients through product features.
- Keep detailed records of interactions for continuous improvement.
- Team up with colleagues to brainstorm ideas enhancing support and service quality.
- Commit to ongoing training to expand expertise.
What We're Looking For
- Fluency in German (both spoken and written).
- Outstanding customer service and communication skills.
- Technical acumen with a flair for troubleshooting and problem-solving.
- Self-motivated spirit with ability to thrive in a remote work environment.
- A passion for experiencing Greek culture and flexibility to work from your dream location.
- A vibrant attitude and an eagerness to grow your career.
Nice to Have
- Previous experience in a remote support or customer service role.
Benefits & Compensation
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package (flight, transfer and 4 weeks in an hotel)
- Free Greek Lessons, discounts and other perks
Work Mode
This role offers the flexibility to work remotely from anywhere within Greece.
