Germany Remote (Global) Employment

Mercier Consultancy MD is hiring a German Speaking Remote Customer Service Representative - Work Remote

About the Role

Mercier Consultancy is seeking a German Speaking Remote Customer Service Representative. You will begin with a 3-month training and trial program in Greece, after which you will transition to providing exceptional customer service from any remote location for our roster of leading international companies.

What You'll Do

  • Provide exceptional customer service to German-speaking clients.
  • Handle inquiries via phone, email, and chat professionally and efficiently.
  • Learn and master our client systems during your training period.
  • Work remotely after your training while staying connected to our global team.
  • Be part of a flexible, high-performing team with opportunities to grow your career internationally.

What We're Looking For

  • Fluent in German (both written and spoken).
  • Open to relocating to Greece for the 3-month training period.

Nice to Have

  • Strong communication and problem-solving skills.
  • Comfortable with digital tools and remote work.
  • Motivated, proactive, and eager to learn.

Benefits & Compensation

  • 3-month fully supported training in Greece with paid relocation package.
  • Access to remote work opportunities worldwide after training.
  • Inclusion in a global on-demand agent database with exclusive client contracts.
  • Professional growth and career advancement within Mercier Consultancy.
  • Networking and mentorship opportunities with international client service leaders.

Work Mode

This role begins with an in-person, 3-month training period in Greece. Following successful completion, you will transition to a fully remote position with the flexibility to work from anywhere in the world.

Required Skills
German Language ProficiencyEnglish Language ProficiencyCustomer ServiceCommunication SkillsProblem-SolvingCRM SoftwareTime ManagementTeam CollaborationAdaptabilityPatience
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About company
Mercier Consultancy MD

A consultancy firm offering customer service opportunities with a supportive and collaborative work environment

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Posted 5 months ago