Patrique Mercier Recruitment is hiring a German Speaking Customer Service for Manufacturing industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to present an outstanding opportunity for a German-speaking Customer Service Representative in the Manufacturing sector. This position is perfect for adept communicators seeking to join an energetic team committed to superior customer relations and efficient service delivery within a dynamic workplace. Responsibilities - Deliver outstanding customer support to German-speaking clients in the manufacturing domain through phone, email, and chat interactions - Support customers with inquiries related to product details, order processing, and delivery tracking - Manage and successfully resolve customer concerns to guarantee optimal satisfaction - Partner with internal departments like sales and logistics to provide precise client information and assistance - Maintain comprehensive understanding of company products, operational procedures, and organizational policies - Record and document customer interactions for accurate future information retrieval - Introduce and educate customers about emerging products and service offerings Requirements - Native or near-native fluency in German and English, encompassing written and verbal communication - Demonstrated customer service background, preferably within manufacturing environments - Exceptional communication and interpersonal engagement capabilities - Robust problem-solving skills with primary focus on customer contentment - Advanced proficiency in customer service technologies and Microsoft Office suite - Meticulous attention to detail with strong organizational and time management competencies - Proactive professional attitude and commitment to collective team achievement Benefits - Comprehensive Private Health Insurance - Professional Training & Development Opportunities - Performance-based Bonus Structure - Two Additional Full Salaries Annually - Fully Compensated Relocation Package (including flight, transfer, and accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks