Mercier Consultancy MD is hiring a German Speaking Customer Representative to join our team remotely from Greece. In this role, you will be the primary point of contact for our German-speaking clients, providing professional support and solutions.
What You'll Do
- Provide exceptional customer support to German-speaking clients, ensuring their inquiries are addressed with professionalism and care.
- Communicate effectively through various channels, including phone, email, and chat.
- Utilize client systems to offer high-quality service and solutions.
- Collaborate with team members to ensure prompt resolution of customer issues.
What We're Looking For
- Fluency in German (both written and spoken) is essential for effective communication with clients.
- Strong interpersonal and communication skills with a focus on customer satisfaction.
- Self-motivated, proactive, and able to thrive in a fast-paced environment.
- Willingness to work in a multicultural team and adapt to a remote work setting.
Nice to Have
- Eagerness to learn new tools and technologies that facilitate remote work.
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- 2 Extra Monthly Salaries
- Health Insurance
Work Mode
This role is based on a local-country remote model. You will work from Greece, providing support to our German-speaking clientele.
Mercier Consultancy MD is an equal opportunity employer.
