Responsibilities
- Communicate the organization's mission, strategy, and business objectives clearly to the store team.
- Drive sales, profitability, and customer experience by identifying growth opportunities, managing costs, inventory, and shrink.
- Prioritize the customer in every decision and act as their advocate.
- Analyze local market dynamics and competitor activity to anticipate customer demands.
- Support and promote technology that enhances both digital and in-person customer interactions.
- Lead visual merchandising evaluations and optimize product placement to improve customer experience and sales performance.
- Monitor staffing needs and lead hiring efforts to bring in qualified team members.
- Manage and maintain the store's operating schedule.
- Oversee store opening and closing procedures and supervise the sales floor.
- Ensure compliance with health and safety regulations and prioritize the well-being of staff and customers.
- Develop high-performing teams by attracting, retaining, and growing top talent.
- Empower team members to reach their potential and encourage personal growth.
- Provide honest, constructive feedback on individual performance and future potential.
- Ensure all team members understand their performance expectations and how they align with broader goals.
- Work collaboratively to implement timely and adaptable solutions.
- Share expertise with peers and actively learn from those with greater knowledge.
- Help team members understand how their contributions impact overall success and seek input from others.
- Foster an environment where diverse perspectives are shared and feedback is welcomed.
- Be accountable for team engagement, productivity levels, staff turnover, and leadership bench strength.
- Demonstrate company values and maintain a professional, positive presence in all actions.
- Promote inclusivity and value diverse viewpoints with an open and receptive mindset.
- Support a culture of ongoing learning and innovation where taking calculated risks is encouraged.
- Lead, support, and influence change initiatives within the team and across the organization.
Work Arrangement
On-site
