Derex Technologies Inc is hiring a General Assistant (CAM141) to ensure every guest enjoys a comfortable and enjoyable stay that exceeds expectations. You will be responsible for maintaining our properties to the highest possible standard, presenting an excellent image through an extremely high level of guest services. This is a part-time role working 3 days a week and requires you to have your own vehicle.
What You'll Do
- Perform compliance checks across all properties.
- Ensure all rooms are immaculate, orderly, and fully furnished for guest comfort.
- Provide housekeeping duties: replace linens, change towels, sanitize bins, restock toiletries, vacuum, dust, remove cobwebs, clean blinds/curtains, pick up objects, clean glass/windows, spot clean surfaces, sweep/mop floors, clean toilets, and rearrange rooms after check-out.
- Clean communal areas as required, collaborating with the Property Manager and Maintenance Personnel.
- Use the cleaning app and send pictures of completed cleanings.
- Ensure smooth check-in and check-out processes.
- Respond to guest complaints in a timely and professional manner, contacting necessary team members to solve problems.
- Understand Zeevou and in-house technology; maintain updated records of bookings and payments.
- Keep track of repeating issues and convey them to Managers.
- Inspect all linens and treat any stains found.
- Place all laundry in washer and add cleaning agents as directed.
- Take out clothes and linens after washing, dry and iron them following manufacturer's recommendations.
- Inspect laundry equipment visually and report any maintenance issues to building management.
- Prepare restaurant tables with attention to sanitation and order.
- Attend to customers upon entrance.
- Present restaurant menus and help customers select food and beverages.
- Take and serve orders; issue bills and accept payment.
- Deal with complaints or problems with a positive attitude.
- Maintain serving areas.
- Send reports to OE upon request.
- Communicate with the remote team on Discord.
- Participate in weekly meetings.
- Handle other responsibilities as delegated by the onsite manager or OE.
What We're Looking For
- Ability to work 3 days a week.
- Able to drive and own a vehicle.
- Efficiency.
- Honesty and integrity.
- Attention to detail.
- Proactivity.
- Enthusiasm.
- High standards.
- Flexibility.
- ID Card.
- Proof of Address.
- Authorisation to stay and work in the UK.
Technical Stack
- Zeevou
- Cleaning app
- Discord
Team & Environment
You will collaborate closely with the Property Manager and Maintenance Personnel. You report to the onsite manager/OE and will communicate regularly with the remote team.
Work Mode
This is an onsite position based in Hertford, United Kingdom and Irvine, United Kingdom.
