Lisbon, Portugal Remote (Global) Employment $55,000 - $75,000 a year

Relay Commerce is hiring a Full-stack Software Engineer, Retention

Responsibilities

  • Develop and maintain scalable and efficient software solutions
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work on the full software development lifecycle, from concept to deployment
  • Write clean, maintainable, and efficient code
  • Ensure the best possible performance, quality, and responsiveness of applications
  • Identify and correct bottlenecks and fix bugs
  • Help maintain code quality, organization, and automatization
  • Implement security and data protection
  • Contribute to the development of retention strategies and user engagement
  • Participate in code reviews and pair programming sessions
  • Stay up-to-date with emerging technologies and industry trends
  • Provide technical guidance and mentorship to junior team members
  • Work closely with product managers and designers to understand user needs and translate them into technical requirements
  • Ensure the scalability and reliability of the software infrastructure
  • Implement and maintain automated testing and continuous integration/continuous deployment (CI/CD) pipelines
  • Monitor and analyze application performance and user feedback
  • Contribute to the development of best practices and standards for software development
  • Participate in on-call rotations to ensure system availability and reliability
  • Collaborate with data scientists and analysts to leverage data for improving retention strategies
  • Work on improving the overall user experience and satisfaction
  • Participate in the planning and execution of software releases and updates
  • Ensure compliance with industry standards and regulations
  • Contribute to the development of technical documentation and user guides

Nice to Have

  • Experience with e-commerce platforms and technologies
  • Familiarity with payment gateways and financial transactions
  • Experience with A/B testing and experimentation
  • Knowledge of customer data platforms (CDPs) and customer relationship management (CRM) systems
  • Experience with data warehousing and big data technologies
  • Familiarity with natural language processing (NLP) and text analytics
  • Experience with recommendation systems and personalized content
  • Knowledge of search engine optimization (SEO) and search engine marketing (SEM)
  • Experience with social media integration and analytics
  • Familiarity with customer journey mapping and user flow analysis
  • Experience with user segmentation and targeting
  • Knowledge of customer lifetime value (CLV) and churn prediction
  • Experience with customer feedback and survey tools
  • Familiarity with customer support and service platforms
  • Experience with customer success and retention strategies
  • Knowledge of customer analytics and reporting
  • Experience with customer data privacy and compliance
  • Familiarity with customer experience (CX) and journey mapping
  • Experience with customer segmentation and personalization
  • Knowledge of customer retention metrics and KPIs
  • Experience with customer feedback and sentiment analysis

Compensation

Competitive salary and benefits

Work Arrangement

Remote (Worldwide)

Team

Multi-disciplinary product engineering team

About the Role

  • This role involves working on the full software development lifecycle, from concept to deployment, to create scalable and efficient software solutions.
  • You will collaborate with cross-functional teams to define, design, and ship new features, ensuring the best possible performance, quality, and responsiveness of applications.
  • The ideal candidate will have a strong background in full-stack development, with experience in both front-end and back-end technologies.
  • You will work on improving the overall user experience and satisfaction, contributing to the development of retention strategies and user engagement.
  • This role requires a proactive approach to problem-solving, strong communication skills, and the ability to work independently and manage multiple tasks simultaneously.

What You'll Do

  • Develop and maintain scalable and efficient software solutions.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Work on the full software development lifecycle, from concept to deployment.
  • Write clean, maintainable, and efficient code.
  • Ensure the best possible performance, quality, and responsiveness of applications.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automatization.
  • Implement security and data protection.
  • Contribute to the development of retention strategies and user engagement.
  • Participate in code reviews and pair programming sessions.

What You'll Need

  • Proven experience as a Full-Stack Software Engineer or similar role.
  • Proficiency in front-end technologies such as React, Angular, or Vue.js.
  • Strong back-end development skills with experience in languages such as Java, Python, or Node.js.
  • Experience with databases such as MySQL, PostgreSQL, or MongoDB.
  • Familiarity with cloud platforms such as AWS, Google Cloud, or Azure.
  • Experience with containerization and orchestration tools such as Docker and Kubernetes.
  • Knowledge of CI/CD pipelines and automated testing.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work independently and manage multiple tasks simultaneously.

Nice to Have

  • Experience with e-commerce platforms and technologies.
  • Familiarity with payment gateways and financial transactions.
  • Experience with A/B testing and experimentation.
  • Knowledge of customer data platforms (CDPs) and customer relationship management (CRM) systems.
  • Experience with data warehousing and big data technologies.
  • Familiarity with natural language processing (NLP) and text analytics.
  • Experience with recommendation systems and personalized content.
  • Knowledge of search engine optimization (SEO) and search engine marketing (SEM).

Our Tech Stack

  • Front-end: React, Angular, Vue.js
  • Back-end: Java, Python, Node.js
  • Databases: MySQL, PostgreSQL, MongoDB
  • Cloud Platforms: AWS, Google Cloud, Azure
  • Containerization: Docker, Kubernetes
  • CI/CD: Jenkins, GitLab CI, CircleCI
  • Testing: Jest, Mocha, Selenium
  • Version Control: Git
  • Project Management: Jira, Trello, Asana
  • Communication: Slack, Microsoft Teams, Zoom

Our Culture

  • We value diversity, inclusion, and collaboration.
  • We encourage continuous learning and professional development.
  • We foster a culture of innovation and creativity.
  • We prioritize work-life balance and employee well-being.
  • We promote open communication and transparency.
  • We celebrate successes and learn from failures.
  • We support remote work and flexible schedules.
  • We provide opportunities for career growth and advancement.
  • We offer competitive compensation and benefits.
  • We strive to create a positive and inclusive work environment.

How to Apply

  • Submit your resume and cover letter through our careers page.
  • Include a portfolio or samples of your work if available.
  • Highlight your relevant experience and skills.
  • Explain why you are interested in this role and our company.
  • Be prepared for a technical assessment and interview process.

Equal Opportunity Employer

  • We are an equal opportunity employer and welcome applicants from all backgrounds.
  • We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
  • We are committed to creating a diverse and inclusive work environment.
  • We encourage applicants from underrepresented groups to apply.

Benefits

  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Flexible work hours and remote work options.
  • Professional development and training opportunities.
  • Employee assistance programs and wellness initiatives.
  • Tuition reimbursement and educational assistance.
  • Employee referral bonuses and recognition programs.

Location

  • This is a remote position open to candidates worldwide.
  • You will work from the comfort of your own home or preferred location.
  • You will collaborate with a global team using remote communication tools.
  • You will have the flexibility to manage your own schedule and work hours.
  • You will have the opportunity to work with a diverse and inclusive team.

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About company
Relay Commerce

Relay Commerce drives revenue for e-commerce businesses by identifying and converting missed opportunities into measurable results. The company provides a suite of tools and services designed to help merchants scale and succeed in a competitive online marketplace.

Through its integrated solutions in customer retention, social commerce, and personalized messaging, Relay Commerce enables brands to attract, convert, and retain customers. The company combines software with hands-on partnership, actively managing and optimizing growth initiatives alongside in-house teams or agencies.

Relay Commerce supports a diverse range of e-commerce brands, from fast-growing startups to established enterprises, with proven strategies in repeat revenue, subscription growth, and data-driven decision-making. The company has expanded through strategic acquisitions, including Relo and SavedBy, to enhance its technology and service offerings.

All jobs at Relay Commerce Visit website
Job Details
Department Engineering
Category fullstack
Posted a month ago