NuCO2 is looking for an FSM Developer Analyst to review user needs and create system solutions that support Field Service Management and business strategies. You will serve as an IT liaison, leveraging both business and technical expertise with a focus on logistics, distribution, scheduling, and inventory management.
What You'll Do
- Collaborate with key stakeholders to analyze business processes and configure, develop, and maintain FSM, PSO, and Mobile solutions.
- Work closely with functional owners to create new workflows and implement solutions meeting business objectives.
- Develop functional specifications detailing logic, configuration, test plans, and security requirements.
- Support all implementation phases and troubleshoot issues to identify root causes.
- Research new releases and updates to plan for business process improvements.
- Conduct informational and training sessions as needed.
- Provide end-user instruction, training, support, and develop standard operating procedures.
What We're Looking For
- Bachelor’s degree in computer science or related field, or equivalent education and experience.
- 2+ years of technical and functional support of FSM systems including Logistics, Distribution, Scheduling, dispatch, Routing and route optimization.
- 3+ years with Microsoft development tools and programming.
- 2+ years IFS product configurations.
- Proven experience with FSM to plan and achieve goals in industries such as food and beverage, manufacturing, services, and repair.
- Ability to communicate and work effectively cross-functionally and with vendors.
- Ability to leverage deep technical solutioning skills including knowledge of SQL and .NET.
- Proficiency in Microsoft technologies, including Azure Cloud, DevOps, Visual Studio, MS SQL Server, C#, .NET Framework (WCF, MVC, API), MS O365, Power BI, and SSIS.
- Strong analytical skills with a proven ability to understand and document business data requirements.
- Strong teamwork philosophy, along with demonstrated project management, organizational, and communication skills.
- Responsible for contributing to IT deliverables and producing standard Waterfall and Agile IT work products.
- Assist in performing functional acceptance testing of enhancements, patches, and upgrades.
Nice to Have
- Experience with IFS FSM, PSO, Mobile and Cloud products.
- Business Analyst, FSM, PSO and Project management certifications are all a plus.
Technical Stack
- IFS FSM, IFS Planning Scheduling & Optimization (PSO), IFS FSM Mobile
- SQL, .NET
- Azure Cloud, DevOps, Visual Studio, MS SQL Server
- C#, .NET Framework (WCF, MVC, API), MS O365, Power BI, SSIS
Team & Environment
Interacts with all levels of the organization and multiple business areas.
Benefits & Compensation
- Health, dental, disability, and life insurance
- Paid holidays and vacation
- 401(k) retirement plan
- Employee discounts
- Opportunities for educational and professional development
Work Mode
This position is onsite.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
