Peachy is hiring a Front Desk Coordinator

Peachy is hiring a Front Desk Coordinator (Studio Experience Specialist) to ensure a positive and educational client experience at our Williamsburg studio. You will be a client journey expert, working closely with the Studio Manager and Clinical Providers.

What You'll Do

• Greet clients and ensure a seamless check-in and check-out process.
• Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience.
• Provide high-quality service, answer questions about Peachy treatment options, and promote after care products.
• Communicate with the remote Customer Service team to maintain the client schedule, including new and rescheduled appointments.
• Demonstrate Peachy Core Values and foster an inclusive culture with team members and clients.
• Complete studio opening and closing tasks.
• Maintain studio appearance, replenish products, maintain the stock room, and clean common areas.
• Adhere to infection control standards including hand hygiene, use of PPE, and equipment sterilization.
• Maintain a strong commitment to HIPAA privacy practices.

What We're Looking For

• Experience in customer service, hospitality, high-end retail, or wellness services.
• Flexible to work in multiple studio locations within a reasonable distance to your home studio.
• Must be able to offer at least 18 hours of availability per week.
• Availability required on Tuesdays & Sundays, plus occasional Fridays and Thursdays, and some holidays.
• Employees must complete a minimum of one weekday half shift and one weekend half shift.
• Minimum of 18 years old and eligible to work in the United States without sponsorship.

Team & Environment

You will work closely with the Studio Manager and Clinical Providers, reporting directly to the Studio Manager.

Benefits & Compensation

• Compensation: $19.00/hour USD + Performance Based Bonus.
• Complimentary quarterly wrinkle treatment + retinoid.
• Employee discount for Peachy services and products.
• Exclusive optional discounts through LifeMart.

Work Mode

This is an onsite position at our Brooklyn, NY - Peachy Williamsburg location.

Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status.