Italy Remote (Global)

CXG is hiring a Freelance Operations and Community Associate - German Speaker

About the Role

CXG is looking for a Freelance Operations and Community Associate - German Speaker to manage the full mission execution cycle. You will be responsible for fieldworks, pilots, and local projects, ensuring they are completed successfully, on time, and within budget, while helping CXG elevate and transform brand experiences.

What You'll Do

  • Recruit, train, and certify a sufficient number of active Evaluators from the internal database for specific projects.
  • Manage the timely assignment and execution of missions per company standards, client requirements, and project schedule.
  • Coordinate and report project status to the Operations Manager or Operations Team Lead.

What We're Looking For

  • Excellent communication skills.
  • Microsoft Office skills.
  • Excellent abilities in organizing and coordinating project activities.
  • Positive and outgoing personality.
  • Resourceful, proactive, and problem-solving mindset.
  • Time management and planning/scheduling skills.
  • Strong customer-service orientation.
  • Fluency in both English and German.

Technical Stack

  • Microsoft Office

Team & Environment

You will work closely with global teams and report to an Operations Manager or Operations Team Lead.

Work Mode

This is a global freelance position.

CXG is an equal opportunity employer.

Required Skills
Microsoft OfficeGerman LanguageCustomer ExperienceCommunity ManagementOperationsClient CommunicationProcess ImprovementAdministrative Support
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About company
CXG

CXG is a global customer experience agency servicing premium and luxury brands with 12 offices worldwide servicing 70 countries.

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Job Details
Category other
Posted 8 months ago