The People Group is looking for a Freelance AI Support Specialist to provide expert guidance, technical support, and training to clients navigating AI technologies. You will help clients understand and implement solutions that align with their business needs, ensuring smooth integration.

What You'll Do

Provide advanced technical support for AI-related tools and applications, addressing client inquiries and technical issues.
Assist clients with integrating AI solutions into their workflows, ensuring minimal disruption and maximum efficiency.
Conduct training sessions and workshops to educate clients on AI technologies, best practices, and tool usage.
Collaborate with the AI development team to provide feedback based on client experiences.
Monitor AI system performance and recommend improvements or upgrades.
Stay current with AI industry trends and share insights with clients and the internal team.
Document all support interactions and maintain up-to-date knowledge resources.

What We're Looking For

Proven experience in AI technologies, support, or related roles.
Strong understanding of machine learning, natural language processing, and data analytics.
Excellent problem-solving abilities and technical troubleshooting skills.
Exceptional communication and interpersonal skills, with a focus on customer support.
Ability to explain complex technical concepts to non-technical clients.
Familiarity with API integration and software development processes.
Ability to work both independently and collaboratively in a remote environment.
Strong organizational skills and attention to detail.
A proactive mindset with a willingness to learn and adapt in a rapidly changing field.

Nice to Have

Experience with AI development tools and platforms such as TensorFlow or PyTorch.
Bachelor's degree in Computer Science, Information Technology, or a related field.