DailyPay is seeking a Franchise Operations Manager to serve as the backbone of our franchise strategy. In this role, you will oversee franchise data, develop and manage partner initiatives, build brand playbooks, and assist at tradeshows. This is a highly cross-functional position working closely with sales, marketing, revops, implementation, and customer success teams.
What You'll Do
- Own and manage our strategic initiatives with franchise and association partnerships, including marketing opportunities, webinars, and events.
- Analyze and review the performance of lead generation and sales into designated brands, including financial analysis.
- Build and manage playbooks for each of our target brands, keeping accurate records of TMS and payroll systems by brand.
- Own the creation and management of brand-specific cadences for each target brand/industry, utilizing up-to-date intel.
- Manage and track performance of cadences in Salesloft.
- Leverage AI to streamline our enablement process with Franchise BDRs and AEs.
- Partner closely with RevOps to ensure accurate reports are created to track brand penetration and conversion.
- Build a network of franchise brand referrals using tools like Deeto.
- Partner with marketing to ensure GTM teams have necessary assets and content for target brands.
- Systematically ensure we are building an asset library for all target brands.
- Partner with franchise brand managers and the DailyPay events team on executing events and marketing initiatives.
- Help manage strategic initiatives with franchise associations and channel partners, including sales training, joint-press campaigns, case studies, and webinars.
- Manage and track marketing deliverables and report on progress, campaign and event results.
- Attend events and conferences as necessary to represent the company.
What We're Looking For
- Bachelor’s Degree in Marketing or Communications, or equivalent experience.
- 2+ years of experience in marketing, sales, business development, or strategic partnerships.
- Familiarity with franchise systems.
- Strong project management skills with superb attention to detail.
- Excellent interpersonal, presentation, and facilitation skills.
- Strong verbal and written communication skills.
- Ability to work collaboratively and cross-functionally with various internal teams and external partners.
- Proven history of managing multiple projects on tight deadlines and driving meaningful results.
- Knowledge of sales methodologies and techniques for selling complex solutions.
Nice to Have
- Experience intersecting with franchises.
- Knowledge of HCM/payroll is a plus.
- Familiarity with marketing tools such as Salesforce.com, Canva, and Adobe is a plus.
Technical Stack
- Salesforce.com
- Salesloft
- Deeto
- Canva
- Adobe
Team & Environment
Works closely with sales, marketing, revops, implementation, and customer success.
Benefits & Compensation
- Exceptional health, vision, and dental care
- Opportunity for equity ownership
- Life and AD&D, short- and long-term disability
- Employee Assistance Program
- Employee Resource Groups
- Fun company outings and events
- Unlimited PTO
- 401K with company match
Work Mode
This is a global role with locations in the US and Belfast.
DailyPay is an equal opportunity employer.


