Foresight Group is looking for an Insurance Operations Coordinator to report to the Insurance Operations Manager and support cross-functional teams by optimizing operations across all departments. You will use your Salesforce experience to streamline workflows through automation, create meaningful reporting, and collaborate to improve processes.
What You'll Do
- Populate data and run quality assurance checks.
- Ensure Commercial Insurance Underwriters have quality data available for risk analysis.
- Transfer data into a standard and digestible format.
- Ensure timeframes are met to deliver data.
- Work with business teams across the company to document and optimize business processes and workflows.
- Work cross-functionally with systems administrators to provide workflow automation creation and support.
- Act as a resource for team members across all teams to assist with support and training for workflows and diagnose workflow issues.
- Plan and coordinate activities including meetings, workflow generation, project planning and other related programs/projects.
- Assist with solution strategies for business requirements and enhancement requests.
- Assist with reporting and analysis on an as needed basis.
- Perform other duties as assigned by Manager.
What We're Looking For
- Experience with Salesforce required.
- Experience with workflow automation.
- Understanding of workflow automation.
- Experience with Workers Compensation or Commercial Insurance required.
- Interest and/or experience in the Insurance industry.
- Advanced skills with Excel / Google Sheets.
- Ability to work in a fast paced environment.
- Ability to work independently and in a team environment.
- Ability to be flexible and help with any business need that arises.
- Excellent, effective, and diplomatic communication skills (verbal/written).
- Confidence and demeanor to effectively interact with all levels within the organization.
Nice to Have
- Entrepreneurial mindset with desire to learn and work with cross functional teams.
- Strong customer service skills for internal and external stakeholders.
Technical Stack
- Salesforce
Team & Environment
You will report to the Insurance Operations Manager and support cross-functional teams such as underwriting.
Benefits & Compensation
- Compensation: $40,000 – $50,000 + equity
- Industry-leading career development opportunities.
- Competitive salary.
- Generous paid time off, including 14 paid holidays, personal days, and paid sick leave.
- Medical, dental, and vision insurance.
- Monthly wellness stipend.
- Home office equipment provided to create a comfortable and productive work set up.
- Annual learning and development stipend to use on courses, conferences, or other upskilling opportunities.
- 401k.
- Paid parental leave.
Work Mode
This is a remote position open to global candidates.
Foresight Group is an equal opportunity employer.
