SupportYourApp is looking for a Customer Support Consultant fluent in Turkish and English to provide support for technology clients. In this fully remote role based in Uzbekistan, you will apply customer happiness practices within a multicultural environment, building lasting relationships through professional support.
What You'll Do
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs and securely work with customers’ sensitive information
- Apply the latest customer happiness practices
- Maintain a working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
- Stay up-to-date with current technology
What We're Looking For
- Native Turkish communication skills
- English B2 communication skills
- At least 6 months of experience in a customer support role
- Analytical and research skills with a positive, responsible attitude
- Personal laptop or computer with at least 8GB of RAM
- Stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Nice to Have
- Experience with CRM systems
- Experience in crypto or finance
Benefits & Compensation
- Flexible schedule and the opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Bonuses for referring friends
- Paid intensive training and probation
- Support for work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
Work Mode
This is a fully remote position open to candidates based in Uzbekistan, operating within a global, multicultural team.
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
