Responsibilities
- Conduct fitness assessments and create personalised workout plans tailored to individual guest and member goals
- Lead one‑to‑one and small‑group training sessions, ensuring correct form, technique and safety
- Motivate and support guests throughout their wellness journey, offering encouragement and accountability
- Educate guests on exercise principles, healthy lifestyle habits and general wellness guidance
- Monitor client progress and adjust training programmes as needed
- Deliver fitness classes and complete gym inductions for new members
- Carry out prospect tours and support membership engagement
- Promote and upsell Personal Training services as directed by the Recreation and Spa Manager
- Maintain a clean, safe and luxury‑standard gym, pool and wellness environment
- Complete two‑hourly water quality checks and report any out‑of‑range results
- Ensure towels, equipment and poolside areas are tidy and well‑presented
- Manage changing rooms to ensure cleanliness and guest readiness
- Enforce club rules to maintain a safe and orderly environment
- Record pool usage levels and monitor non‑usage, contacting members where required
- Complete opening, closing and daily check sheets in line with SOPs
- Manage towel stock levels and record usage as required
- Handle reception duties, including money handling, in accordance with SOPs
- Collaborate with other wellness and spa professionals to enhance the overall guest experience
- Stay updated on current fitness trends, research and best practices
- Demonstrate Fairmont Cheshire The Mere values through professionalism, passion, consistency and teamwork
- Follow all Health & Safety, emergency and reporting procedures
- Maintain professional appearance and behaviour in line with company standards
- Attend required meetings, training sessions and development courses
Work Arrangement
On-site — Knutsford, Cheshire, North-West England
Additional Information
- Flexibility and multi-skilling are valued; employees may be asked to perform different tasks from time to time to meet guest and colleague needs
