Flex is looking for a Sr. Manager - Financial Crimes Compliance to build and scale our financial crime risk management capabilities from the ground up. You will help shape and execute our strategy across AML/BSA, sanctions, KYC/CIP, transaction monitoring, and fraud risk management in a hands-on, strategic role.
What You'll Do
- Partner with product, risk, operations, engineering, and business teams to develop, implement, and refine policies, controls, and workflows across AML/BSA, Sanctions/OFAC, CIP/KYC, CDD/EDD, transaction monitoring, and fraud.
- Build and enhance transaction monitoring and fraud detection capabilities, including rules, thresholds, typology development, alert handling procedures, QA, and documentation.
- Lead the design and oversight of internal and vendor-based screening/monitoring tools (KYC, sanctions, transaction monitoring, fraud tools), ensuring effective tuning, governance, change management, and continuous improvement.
- Analyze trends across AML alerts, suspicious activity, account behavior, fraud attempts, chargebacks, and transactional anomalies to identify emerging threats, recommend remediations, and drive control enhancements.
- Stand up and refine fraud response processes including case handling, escalation protocols, and cross-functional incident response collaboration.
- Manage and prioritize projects across financial crimes scope, establishing operational cadence and driving coordination between technical, legal, data, and operations stakeholders.
- Track regulatory, legal, and industry developments related to BSA/AML, KYC, OFAC, fintech financial crime, and fraud; translate requirements into practical program updates and business guidance.
- Support the BSA Officer in evolving Flex’s Financial Crimes Program, including policy documentation, risk assessments, governance reporting, and annual program reviews.
- Develop and deliver training programs supporting AML, sanctions, fraud awareness, transaction monitoring, and financial crime obligations across the organization.
- Perform periodic assessments and thematic risk reviews to identify gaps, vulnerabilities, and control performance opportunities; propose targeted enhancements.
- Serve as a key advisor to stakeholders across the company on AML, sanctions, KYC, and fraud risk matters; escalate issues appropriately and with clarity.
- Support internal audits, bank partner reviews, and regulatory examinations, and coordinate remediation efforts where findings arise.
- Design and maintain reporting and dashboards communicating program performance, key risk indicators, trends, and outcomes to senior leadership and partners.
What We're Looking For
- 5–8+ years of experience in financial crime compliance, AML/BSA, fraud risk management, transaction monitoring, or a related risk function within fintech, financial services, or a regulated payments environment.
- Strong understanding of BSA/AML, OFAC/sanctions, KYC/CIP, CDD/EDD requirements, and how they apply to fintechs and bank partnerships.
- Experience designing, implementing, or maturing financial crime controls, including program documentation, monitoring frameworks, workflows, governance, and reporting structures.
- Hands-on experience with transaction monitoring and/or fraud detection programs, including rule strategy, tuning, alert handling, investigations, typologies, and playbook development.
- Demonstrated ability to analyze data and trends, synthesize insights, and translate signals into practical risk mitigation actions.
- Comfortable working with vendors and technology platforms (KYC, sanctions screening, fraud detection, transaction monitoring tools), including evaluating performance and driving continuous improvement.
- A builder mindset—you thrive in environments where programs are evolving, structure needs to be created, and you can balance regulatory expectations with practical execution.
- Exceptional communication and stakeholder partnership skills, with the ability to influence, educate, and collaborate across legal, product, engineering, operations, and leadership teams.
- Strong judgment and risk-based thinking—able to navigate ambiguity, make sound decisions, and escalate when appropriate.
- Attention to detail with the ability to manage multiple priorities and execute in a fast-moving, high-growth environment.
- Commitment to maintaining the highest standards of integrity, accountability, and professionalism in support of Flex’s mission and customers.
Team & Environment
You will report to the AML Officer and join a sharp, driven team that values autonomy, clarity, and quality. We are ambitious builders who care deeply about winning together—and having fun while doing it.
Benefits & Compensation
- 401k plan
- Life insurance
- Paid time off (PTO)
- Paid medical, dental, and vision coverage
- Excellent compensation package
- Annual team on-sites
Work Mode
This is a global remote role with semi-annual team off-sites in exotic locations.
Flex is an equal opportunity employer. We believe diversity drives success and are committed to building a team that reflects a variety of backgrounds, perspectives, and skills.
