Practicebetter is hiring a Field Support Agent for night shifts to play a critical role in bringing autonomous driving technology to life. You'll work hands-on with our vehicle fleet in Las Vegas, ensuring vehicles are clean, charged, rebalanced, and road-ready, while directly contributing to testing and training processes.
What You'll Do
- Rebalance vehicles to key locations across Las Vegas to ensure optimal fleet availability.
- Perform charging, cleaning, and quality checks on vehicles to deliver the best customer experience.
- Act as a safety driver during vehicle training and testing sessions.
- Complete checklists and documentation to certify vehicles are safe and ready for on-road deployment.
- Occasionally deliver vehicles directly to customers and assist with pickups.
What We're Looking For
- A responsible and safety-conscious driver with a valid US driver’s license.
- Willingness to work night shifts and weekends (10:00 pm to 7:00 am, 5 days over 7).
- Ability to pass a drug screening, including THC.
- Organized, reliable, and detail-oriented, with a strong troubleshooting mindset.
- Resilient and comfortable working in a dynamic, tech-forward environment.
Nice to Have
- An interest in autonomous vehicles and future mobility.
Benefits & Compensation
- Medical, dental, and vision insurance.
- 401(k) programme.
- Paid Vacation Days.
- All Vay team members receive 30% off their Vay rides.
- Exclusive external discounts.
- Regular team events throughout the year.
- Snacks & Drinks in our Las Vegas office.
- Compensation: $18 per hour, paid bi-weekly.
Work Mode
This is an onsite role based in Las Vegas, Nevada, United States.
Practicebetter is rewriting the rules of urban mobility with a mission to replace private car ownership with a faster, cleaner, door-to-door mobility model. We are a global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality. There is huge scope for impact in our fast paced environment.
We welcome applications from all backgrounds and experiences.


