Remote (Country) Full-time

Tencent is hiring a Field Service Technician

About the Role

Milacron, a Tencent company, is looking for a Field Service Technician to join the Aftermarket Service Team. Based in the Raleigh-Durham, NC area, you will be responsible for providing quality installation, maintenance, and repair of plastic injection and extrusion equipment, troubleshooting mechanical, hydraulic, and electrical components.

What You'll Do

  • Troubleshoot and repair plastic injection and extrusion equipment using online and offline applications.
  • Perform scheduled preventative maintenance activities.
  • Interface with customers to evaluate and make recommendations regarding required repairs.
  • Install computer software programs onto manufactured machines.
  • Utilize administrative tools for travel booking, expenses, time tracking, and customer request management.
  • Properly complete start-up sheets, calibration certificates, and preventative maintenance documentation.

What We're Looking For

  • A relevant associate’s degree or an equivalent combination of training and experience.
  • 2+ years of service or maintenance experience working with mechanics, hydraulics, and electrical components.
  • Willingness to travel up to 100% of the time and work overtime as necessary.
  • Ability to read mechanical blueprints and electrical schematics.
  • An active driver’s license that meets company fleet policy standards.

Nice to Have

  • Experience working specifically with plastic injection or extrusion equipment, or similar machine tools.

Technical Stack

  • Industry 4.0
  • Automation Studio
  • Concur
  • ADP
  • Salesforce

Team & Environment

The Field Service Technician will join the Aftermarket Service Team, reporting to a Service Business Manager.

Benefits & Compensation

  • $3000 sign-on bonus
  • Company phone
  • Company vehicle
  • Per diem pay
  • Company credit card

Work Mode

This role is local-country, requiring travel within the Raleigh-Durham, NC area and its surrounding regions.

The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Required Skills
Industry 4.0Automation StudioConcurADPSalesforceField ServiceTechnical SupportHardware InstallationSystem TroubleshootingCustomer Service
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About company
Tencent

Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. The Cloud Center of Excellence team is part of Tencent Oversea IT, focusing on providing infrastructure and best practices to enable Tencent’s tens of overseas game studios.

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Posted 8 months ago