NRG is hiring a Field Service Technician to install and service smart home technology for Vivint Smart Home, an NRG-owned company. In this role, you will apply technical installation expertise while providing consultative sales to recommend equipment upgrades directly to customers.
What You'll Do
- Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
- Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Train homeowners on how to use their new system to protect their families.
- Conduct a safety analysis of every home to ensure a safe workplace.
What We're Looking For
- A valid driver’s license and a good driving record.
- Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Nice to Have
- Experience in retail, B2C sales, insurance, or service-based sales.
- Experience in cable/satellite install, pest control, construction, or solar.
Benefits & Compensation
- Competitive hourly base pay + uncapped commission and performance incentives.
- Comprehensive, paid training: virtual & on-the-job training, ongoing coaching & support.
- Take-home company vehicle and gas card for work use. Paid drive time.
- 4-day work weeks (4/10 schedule, includes Saturdays).
- All tools, a cell phone, a tablet, and paid licensing provided.
- 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on Smart Home equipment.
- Opportunity to earn a yearly company-paid incentive trip (plus one guest).
Work Mode
This role is onsite at customer home locations.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability.
