NRG is hiring a Field Service Technician to work with Vivint Smart Home, an NRG owned company. You will install and service advanced smart home technology, combining technical expertise with sales opportunity to provide customers with comprehensive solutions.
What You'll Do
- Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
- Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Train homeowners on how to use their new system.
- Conduct a safety analysis of every home to ensure a safe workplace.
- Benefit from consistent coaching and leadership training to move up within the national organization.
What We're Looking For
- Valid driver’s license and a good driving record.
- Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Nice to Have
- Experience in retail, B2C sales, insurance, or service-based sales.
- Experience in cable/satellite install, pest control, construction, or solar.
- Customer first attitude and ability to act with integrity while building rapport with diverse customers.
Technical Stack
- Smart home technology
- Security cameras
- Smart locks
- Home automation systems
Benefits & Compensation
- Competitive hourly base pay + uncapped commission and performance incentives.
- Comprehensive, paid virtual & on-the-job training.
- Take-home company vehicle and gas card for work use, pay for drive time.
- 4-day work weeks (4/10 schedule, includes Saturdays).
- All tools, a cell phone, a tablet, and paid licensing provided.
- 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on Smart Home equipment.
- Opportunity to earn a yearly company-paid incentive trip (plus one guest).
Work Mode
This is a local-city role.
NRG Energy is committed to a drug and alcohol-free workplace. EOE AA M/F/Protected Veteran Status/Disability.
