Field Service Engineer, Software will support and maintain Varian’s Oncology Information System (OIS) and Treatment Planning System (TPS) Software Products, ensuring systems operate efficiently and meet customer needs. The role involves installation, maintenance, and customer training in alignment with company procedures and safety standards. Varian Medical Systems, a Siemens Healthineers Company, is dedicated to pioneering breakthroughs in healthcare globally.
What You'll Do
- Perform maintenance of OIS and TPS Software Products to ensure systems are systematically updated and operate properly at all times to full customer satisfaction.
- Instruct and support customers in systems maintenance and in basic operation of OIS and TPS Software Products to ensure customers/users are self-sufficient in operating their equipment.
- Install OIS and TPS Software Products for Varian Medical Systems equipment according to company procedures and customer’s technical and systems environment to ensure all Varian Products function properly.
- Maintain a high degree of professional knowledge and safety consciousness according to Varian Medical Systems guideline to perform activities under the safest working conditions.
What We're Looking For
- Degree holder of computer engineering, information technology, related fields or equivalent practical experience.
- Practical knowledge in computer architecture and networking.
- Advanced knowledge of Microsoft Windows based operating system is required.
- Minimum 3 years’ experience in field service, medical field service is preferable.
- Fluency in the local language (Korean) and English, in both written and spoken.
- Mindset of customer centric and service.
- Articulate and skilled in interpersonal communication.
- Willing to travel extensively.
- Home based position, however, working on office and non-office hours as required to support the customers.
Nice to Have
- Understanding of computer network and computer virtualization are helpful for configuration and support of the systems.
Technical Stack
- Microsoft Windows based operating system
- computer architecture
- networking
- computer virtualization
Team & Environment
- Global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists
- Part of a global community with presence in more than 70 countries
- United by purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Benefits & Compensation
- Resources and flexibility to foster professional and personal growth
- Celebrates diversity and individuality
- Encourages stepping beyond comfort zone
- Valuing unique contributions
- Global community with presence in more than 70 countries
- Equal opportunity employer, welcomes applications from individuals with disabilities
Work Mode
- Home based position, however, working on office and non-office hours as required to support the customers
- Location: Busan
As an equal opportunity employer, we welcome applications from individuals with disabilities.