Tenstorrent seeks a Field Application Engineer to join our European expansion. As a pivotal bridge between our customers and engineering teams, you will be at the forefront of deploying Tenstorrent's AI solutions across the EMEA region from our Munich, Germany base. This customer-facing technical role combines systems engineering expertise with customer success leadership.
What You'll Do
- Serve as the primary technical point of contact for enterprise EMEA customers, leading deployments, integrations, performance tuning, and troubleshooting.
- Build and maintain strategic relationships with key European customers, delivering trainings and workshops on Tenstorrent architecture and system integration.
- Own technical execution for Galaxy server deployments from PoC through production, including system architecture (memory, storage, networking, clusters) and complex system-level debug.
- Collaborate closely with global Systems Engineering, Sales, Product, and Customer Success teams to resolve issues and support business growth in EMEA.
- Act as the voice of the customer by translating feedback into engineering improvements and influencing roadmap priorities.
What We're Looking For
- A seasoned systems engineer with 8+ years across hardware, software, and firmware in HPC, AI, or high-performance computing environments.
- Customer-focused technologist who can translate complex technical concepts into business value and build trusted relationships with enterprise customers.
- Skilled at system-level problem solving—comfortable debugging issues across the full stack from silicon to application layer.
- Strong technical communicator who can present solutions to both engineering teams and customer executives.
- Comfortable with regular travel (30-40%) across Germany, Europe, Middle East, and Africa.
- German and English fluency required.
Nice to Have
- Additional European languages.
Benefits & Compensation
- Tenstorrent offers a highly competitive compensation package and benefits.
Work Mode
This is a local-country role based in Munich, Germany.
Tenstorrent is an equal opportunity employer.
