Equip Health is hiring a Family Mentor - EST to join our virtual care team. You will provide direct support and skill-building to carer families and patient support people, using your lived experience to guide others through treatment.
What You'll Do
- Maintain an up-to-date calendar to enable carer families and patient support people to book sessions.
- Conduct virtual sessions, tailoring content to each family's unique needs.
- Lead support groups to build community and provide skills-training.
- Practice responsible self-disclosure based on your lived experience.
- Complete thorough and timely documentation according to Equip standards.
- Attend and participate in various internal meetings and assigned trainings.
What We're Looking For
- Lived experience as an eating disorder caregiver for a loved one in firm and stable recovery.
- 2+ years of experience working directly with patients and/or their families in a care setting, such as mentorship, social work, or milieu therapy.
- Passion for helping patients and their families navigate eating disorder treatment.
- Ability to connect with a diverse range of people with varying lived experiences.
- Passion for evidence-based care and ability to learn skills like rapport-building and motivational interviewing.
- Strong oral and written communication skills with a proven ability to build collaborative relationships.
- Strong organizational and time management skills with a track record of meeting assigned goals.
- Strong attention to detail.
- Comfortable working with and learning new technologies.
- Comfortable working in a remote environment, including being on camera.
- Ability to work through ambiguity and think critically in a fast-paced setting.
- Ability to work 2 evenings per week until 8pm local time.
Team & Environment
You will work alongside a multidisciplinary care team in a fully virtual company with a highly-engaged, passionate, and diverse culture. Diversity, Equity, Inclusion and Belonging are woven into everything we do.
Benefits & Compensation
- Flex PTO policy (3-5 weeks/year recommended) + 11 paid company holidays.
- Competitive Medical, Dental, Vision, Life, and AD&D insurance, with Equip paying a significant percentage of premiums.
- Company-paid reproductive and family care benefit through Maven.
- Company-paid Employee Assistance Program (EAP) for mental health, legal, and financial support.
- Loan Repayment: $500/quarter for employees under a year, $1,000/quarter for employees over a year.
- Robust training in evidence-based treatments for eating disorders (valued over $3,000).
- For therapists and medical providers: unlimited online courses through NetCE.
- For all providers: up to $1,000/year stipend for continuing education.
- Opportunities to attend team onsites and conferences across the US.
- $50/month stipend for home internet expenses.
- One-time work from home stipend of up to $500.
Work Mode
This is a fully remote position.
Equip Health is an equal opportunity employer. We provide equal opportunity in all aspects of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification.


