Brenntag North America is hiring an External Account Manager for its Homecare, Industrial & Institutional (HI&I) team. In this role, you will meet customers across the North of the UK to promote our specialty product range and deliver sustainable, profitable growth.
What You'll Do
- Promote Brenntag’s specialty product range and services to all current and prospective customers within your designated area and market.
- Deliver sustainable profitable growth by leading customer management, lead generation, and conversion of new business.
- Establish and maintain a visit schedule aligned with account value, competitive risk, and customer support needs.
- Manage accounts against set targets, including mandatory face-to-face sales call quotas each month.
- Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales.
- Maintain the CRM database, updating customer contacts, recording daily visit notes, completing customer potentials, updating opportunities, and raising sample tickets.
- Communicate with relevant team members to follow up on any actions after a customer interaction.
- Maintain customer pricing, update quotations using the system, and communicate and negotiate where needed.
- Liaise with Technical Sales Managers and Industry Market Managers to maximize sales opportunities.
- Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers.
- Proactively liaise with Internal Stakeholders to resolve customer queries and issues promptly.
- Build customer loyalty and develop knowledge of their business to highlight potential products from Brenntag’s range.
- Prepare monthly reports for your sales area with insight into customer activity, market, and competitor information.
- Analyze sales performance trends and react accordingly to any lost or threatened business.
- Seek and report competitive insight to inform strategy and purchasing/pricing tactics.
What We're Looking For
- Full UK driving license
Nice to Have
- Sales experience, ideally within the Homecare, Industrial & Institutional (HI&I) sector.
Team & Environment
You will be part of the Homecare, Industrial & Institutional (HI&I) team, liaising closely with Technical Sales Managers, Industry Market Managers, and other Internal Stakeholders.
Benefits & Compensation
- Company car or car allowance
Work Mode
This is a hybrid position based in the North of the UK.
Brenntag provides equal employment opportunities to all applicants and employees. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men, and non-binary candidates of all ethnicities and socio-economic backgrounds.
