Monzo is hiring an Executive Operations Assistant

Monzo is looking for an Executive Operations Assistant to be a central pillar of support for our leadership team and a driver of efficient business operations. You'll provide high-level administrative partnership and ensure seamless office operations across our San Francisco and New York locations, contributing directly to our mission to make money work for everyone.

What You'll Do

• Serve as a dedicated administrative partner, providing high-priority scheduling and calendar management for key functional leaders, including the Head of Operations and General Counsel.
• Provide comprehensive administrative partnership to 1-2 additional Directors, owning their complex calendars.
• Own and manage complex executive calendars, anticipating scheduling conflicts and prioritizing critical meetings.
• Orchestrate all aspects of business travel for supported leaders, including detailed itineraries and expense reporting.
• Prepare essential documents, presentations, and meeting materials for internal and external engagements.
• Take full ownership of day-to-day office logistics for SF and NY offices, ensuring a productive work environment.
• Handle office upkeep, including managing supplies, technical equipment inventory, and general maintenance.
• Act as the primary liaison with building management for communications, maintenance requests, and event coordination.
• Oversee the onboarding of new vendors, manage relationships with key service providers, and ensure timely processing of invoices and expenses.
• Proactively plan, organize, and execute high-impact internal events, including quarterly gatherings and large internal meetings.
• Collaborate with the Offsite Owner to manage logistical and execution support for team offsites.
• Act as the onsite lead for all office social events.
• Manage operational aspects of employee experience programs, including employee gifting programs.
• Proactively identify, lead, and execute a wide range of cross-functional and ad hoc projects.
• Contribute to the strategic management and execution of operational systems and processes to improve team efficiency.

What We're Looking For

• Proven track record in a senior administrative, Executive Assistant, or operations-focused role, preferably within a fast-paced, high-growth environment.
• Impeccable organizational skills, unwavering attention to detail, and exceptional time-management capabilities.
• Proactive, resilient, and solutions-oriented approach to problem-solving with a demonstrated capacity for autonomous work.
• Exceptional written and verbal communication skills with a professional, discreet, and client-service focused demeanor.
• Proficient in GSuite or Microsoft Office Suite, and can comfortably adapt to new business systems.
• Ability to be on-site in our San Francisco Bay office 5 days a week.

Technical Stack

• GSuite
• Microsoft Office Suite

Team & Environment

You will report directly to the Executive Operations Manager. In this role, you will provide support to key functional leaders including the Head of Operations and General Counsel, plus 1-2 additional Directors.

Benefits & Compensation

• Compensation range: $93,500 - $115,000 + equity
• Equity
• Learning budget of $1,500 a year for books, training courses and conferences

Work Mode

This role is onsite, requiring you to work from our San Francisco Bay office.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.