United Overseas Bank is hiring an Executive Concierge/ Receptionist – Executive Suite Spaces & Enterprise Event Spaces

United Overseas Bank (UOB) is looking for an Executive Concierge/Receptionist to manage the primary reception point for our Executive Suite Spaces & Enterprise Event Spaces. You will provide administrative support for high-level meetings and events, ensuring seamless guest experiences and upholding the bank’s standards of hospitality and confidentiality.

What You'll Do

• Serve as the primary reception point to manage guest arrivals and departures for all visitors to the CEO Office or Penthouse.
• Provide courteous and confidential handling of all calls, inquiries, and visitor engagements.
• Provide administrative assistance to the CEO Office Executive Secretary and/or Assistant, including guest coordination and documentation.
• Receive and review meeting and event booking requests related to Executive Suite Spaces.
• Initiate verification and approval of booking requests against event eligibility and space utilisation guidelines.
• Maintain an updated, consolidated event and meeting booking calendar to prevent scheduling conflicts.
• Notify and provide event details to the CRES Enterprise Services Executive Events Team for pre-event and day-of-event support mobilization.
• Maintain communication records of all notifications and follow up on readiness.
• Coordinate guest arrivals in collaboration with building security and lobby reception.
• Escort guests from the UOB Plaza lobby or CEO Office to their designated venue.
• Provide administrative support to the CRES Enterprise Services Events Team for Enterprise Event Spaces.
• Maintain events tracking database and prepare periodic reports on event spaces utilization statistics.
• Handle procurement and payments administration.
• Uphold UOB’s confidentiality and data protection policies across all guest and event communications.
• Ensure adherence to UOB’s executive hospitality, protocol, and conduct standards.

What We're Looking For

• Minimum O or A Levels.
• Minimum 8 to 10 years of front-of-house or executive concierge experience in a corporate, luxury hotel, or private event environment.
• Proficiency in Microsoft Office Suite and booking management systems.
• Highly polished presentation, discretion, and interpersonal etiquette.
• Consistent excellent grooming standards.
• Strong confidentiality awareness and integrity when handling sensitive information.
• Excellent organizational, administrative, and communication skills.
• Collaborative and reliable, with a strong sense of service ownership.
• Ability to liaise effectively with multiple departments.
• Strong team player.
• Ability to multitask and work under pressure.

Nice to Have

• Accreditation in Hospitality Management, Business Administration, or a related discipline is advantageous.

Technical Stack

• Microsoft Office Suite
• Booking management systems

Team & Environment

You will work closely with the CRES IWM ES Executive Events Team, Chief Penthouse Captain, CEO Office Executive Secretary and Executive Assistant, CRES IWM Group Corporate Security (GCS), and CRES IWM Facilities Management (FM). Your direct reporting line is to the CRES Enterprise Services Lead, with an indirect reporting line to the CEO Executive Secretary.

Work Mode

This role is onsite.

UOB is an equal opportunity employer. We do not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions are based on business needs, job requirements and qualifications.