ExploreMore with Fran is looking for an Entry Level Cruise Coordinator to help clients plan and book their cruise vacations. In this role, you will guide clients through selecting itineraries, accommodations, and experiences while providing detailed information and managing the booking process.
What You'll Do
- Assist clients in planning and booking cruises, including selecting itineraries, cabins, and shore excursions.
- Provide clients with detailed information about cruise ships, itineraries, and onboard amenities.
- Manage booking processes, including confirming reservations, processing payments, and ensuring a seamless experience.
- Answer client inquiries regarding cruise options, availability, pricing, and other travel-related services.
- Build and maintain relationships with cruise line partners to offer the best services and deals for clients.
- Handle any issues or changes in bookings, providing timely resolutions and excellent customer service.
What We're Looking For
- Passion for travel and providing exceptional service to clients.
- Strong communication and interpersonal skills to work effectively with clients and team members.
- Ability to work independently, manage time efficiently, and handle multiple tasks.
- Basic computer skills, including proficiency with booking software and communication tools.
- A proactive, detail-oriented approach to client service and problem-solving.
- Interest in the cruise industry and travel in general.
Technical Stack
- booking software
- communication tools
Benefits & Compensation
- Flexible work schedule, allowing for a great work-life balance.
- Access to exclusive travel discounts and cruise perks.
- Competitive pay with opportunities for performance-based rewards.
- Opportunity to work remotely and be part of a supportive, dynamic team.
- Gain experience in the travel industry with room for growth and development.
Work Mode
This is a remote position.
ExploreMore with Fran is an equal opportunity employer.
