Smart Apartment Data is hiring an Enterprise Software Customer Trainer to deliver clear and engaging product training sessions to our clients. You will walk users through platform features and workflows, playing a key role in supporting customer onboarding and feature adoption.
What You'll Do
- Deliver live product training sessions for customers
- Walk users through platform features, workflows, and best practices
- Create or update simple training guides and materials
- Support onboarding and feature adoption
- Collaborate with Support, Success, and Product teams to improve customer outcomes
What We're Looking For
- 1+ years in software onboarding, customer training, customer success, or product enablement
- Experience delivering live software training via Zoom or similar tools
- Strong communication and presentation skills
- Located in Latin America or Europe
- Fluent in English
Nice to Have
- Background in software training or onboarding
- Ability to learn and explain software quickly
- Experience in Customer Education, Enablement, or Implementation
- Familiarity with CRM tools
Team & Environment
You will collaborate with Support, Success, and Product teams. Smart Apartment Data is a five-star employee-rated company and winner of Best & Brightest Companies to Work For, known for its collaborative and supportive team environment.
Benefits & Compensation
- Competitive compensation for LATAM/EU markets: $2000–$2500/month
- Fully remote, long-term position
- No weekend work
- Growing US-based SaaS company
- Collaborative and supportive team environment
Work Mode
This is a fully remote position open to candidates in Latin America or Europe.
