LILT is hiring an Enterprise Project Manager

About LILT Language technology is revolutionizing global communication — and LILT is at the forefront of this transformation. We're dedicated to democratizing information accessibility across linguistic boundaries. By leveraging state-of-the-art artificial intelligence, sophisticated machine translation, and expert human collaboration, we deliver translations that are swift, precise, and economically efficient without sacrificing brand integrity or communicative nuance. Our organizational philosophy empowers team members with cutting-edge resources, worldwide collaboration opportunities, and professional development pathways. Our core principles—collaborative success, innovative problem-solving, exceeding expectations, and unwavering quality commitment—guide our operational ethos. Prestigious organizations like Intel Corporation, Canva, United States Department of Defense, United States Air Force, and ASICS trust our capabilities. Supported by premier venture capital firms, we're pioneering innovation in the expansive global translation ecosystem. The Enterprise Project Manager serves as a critical linchpin in our production workflow for significant enterprise clients, ensuring project completion meets stringent time, budgetary, and quality benchmarks. This role encompasses customer engagement and internal coordination, strategically delegating responsibilities across various operational teams. This represents a contract position with hourly compensation. RESPONSIBILITIES - Comprehensive project management for enterprise-level clientele - Direct client interaction to clarify project parameters and confirm deliverable alignment - Manage internal and external communications within established service level agreements - Proactively identify, assess, and mitigate potential operational risks - Strategically assign administrative tasks to project coordination personnel - Dynamically prioritize diverse project requirements - Establish realistic timelines and consistently meet predetermined deadlines - Escalate challenges with constructive resolution strategies - Demonstrate thorough comprehension through strategic questioning - Rigorously adhere to production standard operating procedures - Ensure project outcomes align with key performance indicators - Implement innovative improvements supporting departmental objectives DUTIES - Execute end-to-end project management across translation spectrum - Guarantee punctual project completion per client agreements - Maintain linguistic quality standards - Provide responsive stakeholder communication - Ensure precise system documentation - Manage financial processing - Conduct comprehensive file analysis - Monitor linguistic resources - Demonstrate profound workflow comprehension - Utilize prescribed production technologies - Train supporting team members - Develop systematic documentation - Follow standardized protocols - Escalate quality-related feedback - Generate customer support documentation - Perform vendor identification and recruitment - Conduct continuous risk assessment - Manage linguist communications QUALIFICATIONS Advanced academic credentials in Language Studies, Translation, or Linguistics REQUIRED EXPERIENCE - 3-5+ years managing complex technological production environments - Demonstrable customer engagement expertise - Superior communication capabilities - Exceptional organizational skills - Ability to perform under pressure Our Story LILT's founders, Spence and John, originated their collaboration at Google's translation division. As Stanford and Berkeley researchers, they focused on making information universally accessible. Recognizing enterprise translation limitations, they pioneered a superior solution. Since 2015, LILT has been committed to machine learning innovation, assembling exceptional research teams to bridge technological gaps. By balancing customer service with technological advancement, we've consistently pushed linguistic technology boundaries. Our technological platform distinguishes itself through brand-aware AI, automated workflows, extensive system integrations, and expert linguistic reviews. LILT continues evolving, positioned at the intersection of technological innovation and global communication transformation.