Join SupportYourApp as a Community Strategy & Operations Consultant in a remote role supporting FoodTech clients. You will manage community operations, resolve conflicts, coordinate scheduling, and drive performance improvements in a multilingual, multicultural environment.

What You'll Do

Conduct follow-up calls
Handle operational conflicts and issues, by investigating and resolving conflicting situations
Engage top performers to identify best practices and replicate successful methods within the community
Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
Address rule compliance issues, escalating cases when necessary

What We're Looking For

Native Spanish and excellent English communication skills (both written and verbal at C1 level) is a must
Solution-oriented mindset with solid project management skills
Experience within the food tech industry
Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
Ability to organize tasks, set priorities, and drive execution autonomously
Proactive approach with strong ownership of tasks and responsibilities
Detail-oriented approach
Excellent communication and interpersonal skills
Personal laptop or computer (at least 8GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Nice to Have

Experience with Hubspot

Technical Stack

Google Sheets
Hubspot

Benefits & Compensation

Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
Opportunity to cooperate fully remotely
Inclusive international environment
Compensation in USD
Rewards for referring friends
Balance between project workload and personal time
Internal health policy
Responsive leadership interested in your development and long-lasting cooperation
Greenhouse conditions for self-development
A culture built on trust, with no time-tracking requirements