Contentful is hiring an Engineering Manager - AI Business Services (f/m/d)

About the Opportunity We are seeking an Engineering Manager to spearhead a novel Business Services team, dedicated to developing AI-powered solutions for marketing professionals. This emerging group will be instrumental in expanding Contentful's market reach by exploring adjacent workflows and driving innovation at the intersection of content, data, and artificial intelligence. This represents a distinctive opportunity to function as an internal entrepreneur: crafting vision, organizational culture, and strategic execution from the ground up. What to expect? In this role, you'll collaborate closely with senior leadership to comprehend business objectives, working with internal teams and external partners to ensure our technological architecture and development strategy align with strategic goals. • Lead and cultivate a high-performing, globally-distributed engineering team, fostering a culture of collaborative ownership and continuous improvement. • Collaborate with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enhanced marketing solutions. • Construct scalable, high-performance products integrating AI capabilities into marketers' daily workflows, emphasizing usability, automation, and business impact. • Drive innovative experimentation while maintaining secure, reliable, and performant systems. • Mentor and develop engineers across various levels, promoting technical excellence and leadership growth. • Guide the team through solution design, implementation, testing, deployment, and operational processes. • Ensure precise alignment between technical execution and business objectives, with transparent communication of progress and priorities. What you need to be successful We're searching for an enthusiastic and entrepreneurial Engineering Manager who thrives in building new teams and products. To excel in this role, you should: • Possess 2+ years of experience leading development teams, demonstrating a proven track record of delivering complex, high-impact technical solutions. • Demonstrate comfort operating in ambiguous, rapidly evolving environments, balancing immediate impact with long-term strategic vision. • Bring experience in building or integrating AI-powered products, focusing on delivering tangible customer and business outcomes. • Offer technical proficiency in contemporary web technologies and AI/ML-enabled applications, with sufficient hands-on experience to guide solution design and challenge technical decisions. • Excel at optimizing performance and scalability, with expertise in managing complex content structures and extensive datasets. • Balance innovative approaches with immediate practical impact, overseeing technical delivery while driving team capabilities. • Collaborate effectively across multiple teams, aligning technical work with overarching business goals. • Possess a strong mentoring background, cultivating a culture of continuous learning and technical excellence within a distributed team environment. • Embrace ongoing learning, staying current with industry trends and encouraging team growth. Bonus: • Familiarity with martech ecosystems and marketing workflow integrations • Experience in entrepreneurial or incubation environments • Understanding of data privacy and security best practices in SaaS and AI applications What's in it for you? • Join an ambitious technology company revolutionizing digital experience creation • Full-time employee stock options • Comprehensive fertility and family-building benefits • Generous work-life balance with extensive paid time off • Personal annual education budget • Diverse virtual and in-person professional development events • Annual wellbeing stipend • Communication and technology hardware support • New hire office equipment provisions Who are we? Contentful is a leading digital experience platform empowering modern businesses to meet growing content personalization demands. By combining composability with native AI capabilities, we enable dynamic personalization, automated content delivery, and real-time experimentation across global brands and channels. With over 700 employees representing more than 70 nations, we operate from hubs in Berlin, Denver, San Francisco, London, New York, and maintain a worldwide distributed workforce. Everyone is welcome here! Our celebrated cultural principle "Everyone is welcome here" underscores our commitment to creating an inclusive environment. We believe diverse backgrounds enhance our products and services, proudly serving as an equal opportunity employer. All qualified candidates receive fair consideration regardless of personal characteristics.