Rockwell Automation is looking for an Engineer, Remote Support - EIT to join our Engineer in Training program. This 16-week program focuses on technical and professional development for early-career engineers. After training, you'll transition to the Remote Support team, providing technical assistance for our global portfolio of automation products.

What You'll Do

Support customers and distributors in solving technical problems related to Rockwell Automation products via telephone, chat, and email.
Simulate and analyze issues reported by users in the laboratory environment.
Document technical solutions and best practices.
Cooperate with technical teams and customer service departments.
Contribute to continuous improvement efforts for Rockwell Automation products and technologies.
Participate in on-site projects for approximately 20% of the year.

What We're Looking For

Bachelor's degree in Automation, Electronics, or IT.
Authorization to work in Poland.
Very good written and spoken English.
Basic knowledge of automation and a strong willingness to develop in this area.
Residence within commuting distance and ability to attend the office in Katowice on a regular basis.

Nice to Have

1+ years of experience in automation control systems programming and implementation.
Knowledge of Drives Technology.
Knowledge of industrial communication protocols.
Knowledge in motion Technology.
Experience using technical documentation.
Very good written and spoken Polish or another European language.

Team & Environment

You will report to the EMEA RSS Shared Labor Supervisor.

Benefits & Compensation

Comprehensive mindfulness programs with a premium membership to Calm.
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching program.
Employee Assistance Program.
Personalized wellbeing programs through our OnTrack program.
On-demand digital course library for professional development.